How to get help as Plex Pass Member

General Discussions
1

Is the some guidelines to get help? log files and then what? Please help

2

Please describe your problem, and identify:

  1. Plex Media Server - version used, installed in which platform (Windows, Linux, OSX, etc)
  2. Plex client used - device, client name and version
    We will request logs if needed, less than half of the questions can be answered without logs.
3

Thanks for quick reply.

Do I always post in the General Discussions (Plex Pass) forum

4

If you post in a specialized section probably you will get faster response. Anyhow we can move posts accross sections if needed.

5

Okay Thanks

I ask because i dont get any help at the moment, I will try to update my pending post with the info you have providet.

Thanks again