Can you give an example, with the name of the show, and the exact name of the folder ? That sounds like Plex has not managed to detect the show, which results in it not pulling down any metadata (name, description, posters, etc) from online metadata sites.
The type of library could be important as well. Did you specify this as a TV Show library, or did you choose Movies or Other Videos library?
Ok, that means Plex cannot “match” it to any tv show in its online media databases.
Plex doesn’t read episode titles from the file names.
However the files being in mp4 format is a boon in this case.
You can embed the episode titles into the files as “Title” meta tags, from where Plex can read them in turn.
If all files follow the above naming schema, this is less laborious than you might assume.
You can tell Mp3tag - the universal Tag Editor (ID3v2, MP4, OGG, FLAC, ...) to parse the file names (of all episodes at once) and then extract the episode title after the second dash and write it into the Title tag.
The feature is called Convert > File to Tag
and the parser string should be working with %dummy% - %dummy% - %title%
OttoKerner - have you tried changing video metadata in VLC Player (mac) yourself? (see the image attached for what I did). I just tried it and… Plex didn’t recognise the changes. I haven’t tried Mp3tag yet but I assume it’ll get the same result?
Seems the only way is to do it manually inside Plex itself?
EDIT: One interesting thing is, if I change the title inside Plex and then open it back up in VLC Player, when I view the metadata I can’t see the title that Plex added either. What’s up with that??
Did you Refresh Metadata of the whole show afterwards?
(The title you stored in there is wrong, btw. Only the episode title belongs in there. The Show’s general title and the season/episode code can go into other tags, but are not relevant for Plex.)
Plex doesn’t touch your media files. All changes you do per the user interface of Plex are solely done in the Plex database. They are not written into the meta tags of your media files.