How to repair the library on Synology NAS

Plex Media Server NAS & Devices
2

This can happen if Plex thinks your names seem to relate to the same movie. There’s 2 ways to fix this:

Quick and dirty

  1. Click ⋮ > Split Apart on the item that contains multiple files
    If this is about tv-show episodes… this option is only available on the show level!!
  2. Use ⋮ > Fix Match to associate the resulting items to the correct movies.

“Sustainable”

  1. Review/fix your file naming to match the suggested naming schema
    • For Movies: <library folder> > Movie Name (Release Year) > Movie Name (Release Year).ext → where .ext is a placeholder for your file extension
    • For TV Shows: <library folder> > Show Name (Release Year) > Season XX > Show Name (Release Year) - sXXeYY - optional episode title.ext
    • Optionally include a reference ID of an online repository to your movie / tv-show folder to improve the matching quality, e.g. <library folder> > Movie Name (Release Year) {tmdb-123456}
      • For Movies you can use IMDb and The Movie Database references (imdb-t123456, tmdb-123456)
      • For TV Shows you can use The Movie Database and TVDb references (tmdb-123456, tvdb-1234)
  2. Rescan your library for Plex to pick up the already scanned files – if the files had previously been matched, you might need to perform the so called Plex Dance to make Plex forget about that previous association

The benefit of the “sustainable” approach is that you don’t have to manually fix-match those items if you ever have to rebuild your library.

PS: I keep wondering why everybody seems to believe that reinstalling the server app will fix such issues :wink:

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