Server Version#:v1.24.5.5173 Player Version#: 8.28.0.30077 Android Version (NOT UPDATED) 8.2.3 After discovering v1.25 PMS doesn’t HW transcode, I downgraded to v1.24.5.5173 and rebuilt completely from scratch. This is on my Shield which I has not been upgraded to Experience 11 I thought it was …

Anyone else on a non-upgraded Shield and v1.24 PMS with HW transcode issues? I’m wondering if I have to downgrade to v1.23 to get transcoding to work correctly.

[image] redpoint5: 1.24.5.5173 Hello, I have problems too. Shield Firmware 8.2.3 PMS 1.24.5.5173 Playback via WEB-Firefox (app.plex.tv) does not work for me, hen playing 4K videos that need to be transcoded. Only the spinning circle comes and nothing else happens.

Thank you. That’s exactly what I’m experiencing. I get spinning circle in Chrome, Edge, and IE. Also on the iOS app. It’s only the large 4k content that’s giving me problems transcoding. I could have sworn it was working properly when I was running PMS v1.23.x I’m tempted to try downgrading yet a…

Let me ask a different question; is the Shield TV Pro (2019) supposed to be powerful enough to HW transcode 4k HEVC to 1080p h.264? Here’s an example; Duration 39:35 Bitrate 22769 kbps Width 3840 Height 2160 Aspect Ratio 1.78 Video Resolution 4K Container MKV Video Frame Rate 24p [Transcode1] H…

Yes, I believe the Shield is powerful enough to transcode a 4k title. At the moment I can’t test it because of the issue you started this thread with, but I’m almost certain I’ve done it in the past. I seem to remember being frustrated because I couldn’t keep it from transcoding. In the earlier day…

Thanks Mark, Seems I need to be the one to yet again rebuild PMS at a v1.23 build and test, since I’m not getting feedback here to confirm/dismiss my hypothesis that v1.24+ has fundamentally broken transcoding insofar as the hardware isn’t keeping up with 4k transcodes. I realize my use case is pr…

Have you disabled HDR tone mapping? I have the 1.24 with android 9 update and hw transcoding it’s working with h265 4k hdr if i disable the tone mapping.

HW Transcode Broken - Shield v9 - PMS v1.24

Plex Media Server

redpoint5 February 26, 2022, 2:13am 6

Beuller

Shield experience 9 upgrade, server dissapeared

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HW Transcode Broken - Shield v9 - PMS v1.24

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