Hopefully this is the right place for this.
Intel i5 Gen 4 3 GHz
Win 10
NVidia P2000
Plex Pass
CPU basically always pegged at 100% when transcoding.
Dashboard does not show (hw) ever
BIOS
iGPU enabled
GPU as primary
I’ve tried uninstalling and reinstalling latest Plex.
I’ve tried uninstalling and reinstalling latest Nvidia drivers.
I’ve tried unchecking :“Use HW encoding” rebooting. Checking it and rebooting. Still no dice.
is there a monitor (or hdmi dummy plug) plugged into the pk2?
are you using remote desktop without the above?
are you running pms as normal, logged in, user (not a service) ?
If any of those answers = no, then
a) use a hdmi dummy plug or a real monitor
b) don’t use remote desktop
c) don’t try to run plex as a service
if none of those apply, try disabling the IGPU in the bios, and/or make sure p2k is configured as the primary display device (in windows display properties).
It looks like it is using NVDEC for decode, but can’t use NVENC due to a driver problem:
Jun 26, 2020 19:34:42.276 [7368] ERROR - [FFMPEG] - Driver does not support the required nvenc API version. Required: 9.0 Found: 7.1
Jun 26, 2020 19:34:42.276 [7368] ERROR - [FFMPEG] - The minimum required Nvidia driver for nvenc is 418.81 or newer
Jun 26, 2020 19:34:42.864 [6612] DEBUG - TPU: hardware transcoding: using hardware decode accelerator nvdec
Jun 26, 2020 19:34:42.865 [6612] DEBUG - TPU: hardware transcoding: zero-copy support not present
Jun 26, 2020 19:34:42.865 [6612] DEBUG - TPU: hardware transcoding: final decoder: nvdec, final encoder:
