Server Version#: 1.41.1.9057
Player Version#: 1.104.0.241-2164c90a
Running on an Intel N100 in Docker on a debian host with the 6.10 kernel backport. I read that there were some issues with tone mapping on the 6.1 kernel currently packaged with bookworm.
Logs below show a snipped around the time of starting an HDR transcode. Several errors are thrown and do not occur if tone mapping is disabled. Plex falls back to software decoding which the CPU is not able to handle. I’ve also tried deleting the codec folder in the plex directory.
Any idea how to make hw tone mapping function properly?
Nov 11, 2024 18:47:47.589 [139863586253624] Debug — [Req#7951] [Now] Adding 2 sessions.
Nov 11, 2024 18:47:47.591 [139863842106168] Debug — Completed: [192.168.0.100:55845] 200 GET /status/sessions (34 live) #7fc2 TLS GZIP 3ms 6254 bytes (pipelined: 642)
Nov 11, 2024 18:47:47.592 [139863842106168] Debug — Completed: [192.168.0.100:56249] 200 GET /status/sessions (34 live) #7951 TLS GZIP 3ms 6253 bytes (pipelined: 112)
Nov 11, 2024 18:47:47.641 [139863592545080] Error — [Req#7fa1/Transcode/vzpw8ve01v1ohecta8wgnaki/066ac45f-6c70-47a9-b061-e590a2cdedf0] [AVHWDeviceContext @ 0x7f4b792b13c0] No matching devices found.
Nov 11, 2024 18:47:47.712 [139863605127992] Error — [Req#7fd6/Transcode/vzpw8ve01v1ohecta8wgnaki/066ac45f-6c70-47a9-b061-e590a2cdedf0] [Parsed_tonemap_opencl_3 @ 0x7f4b7dc096c0] Failed to build program: -6.
Nov 11, 2024 18:47:47.712 [139863582059320] Error — [Req#7fda/Transcode/vzpw8ve01v1ohecta8wgnaki/066ac45f-6c70-47a9-b061-e590a2cdedf0] Error while filtering: I/O error
Nov 11, 2024 18:47:47.712 [139863821134648] Error — [Req#7fdd/Transcode/vzpw8ve01v1ohecta8wgnaki/066ac45f-6c70-47a9-b061-e590a2cdedf0] Failed to inject frame into filter network: I/O error
Nov 11, 2024 18:47:47.712 [139863613516600] Error — [Req#7fdf/Transcode/vzpw8ve01v1ohecta8wgnaki/066ac45f-6c70-47a9-b061-e590a2cdedf0] Error while processing the decoded data for stream #0:0
Nov 11, 2024 18:47:47.766 [139863850494776] Debug — Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 2848 is 1 (failure)
Nov 11, 2024 18:47:47.766 [139863617710904] Debug — Streaming Resource: Changing client to use software decoding
Nov 11, 2024 18:47:47.766 [139863617710904] Debug — Found session GUID of vzpw8ve01v1ohecta8wgnaki in session start.
Nov 11, 2024 18:47:47.766 [139863617710904] Debug — TranscodeUniversalRequest: using profile Plex Desktop
Nov 11, 2024 18:47:47.766 [139863617710904] Debug — Downloading document http://127.0.0.1:32400/library/metadata/2245?includeBandwidths=1&offset=320&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=b8htecdfm9i2hvbdpu2rmpcb
Nov 11, 2024 18:47:47.771 [139863577865016] Debug — Request: [192.168.0.100:58891 (Subnet)] GET /status/sessions (33 live) #7fb7 TLS GZIP Signed-in Token (nanderson97) (Nick-Desktop)
Nov 11, 2024 18:47:47.771 [139863577865016] Debug — [Req#7fb7] [Now] Adding 2 sessions.
Nov 11, 2024 18:47:47.777 [139863596739384] Debug — Request: [192.168.0.100:55845 (Subnet)] GET /status/sessions (33 live) #7fd0 TLS GZIP Signed-in Token (nanderson97) (Firefox)
Nov 11, 2024 18:47:47.777 [139863596739384] Debug — [Req#7fd0] [Now] Adding 2 sessions.
Nov 11, 2024 18:47:47.777 [139863695305528] Debug — Request: [192.168.0.100:58898 (Subnet)] GET /status/sessions (33 live) #7a20 TLS GZIP Signed-in Token (nanderson97) (Firefox)
Nov 11, 2024 18:47:47.778 [139863586253624] Debug — Request: [192.168.0.100:58839 (Subnet)] GET /status/sessions (33 live) #7fc5 TLS GZIP Signed-in Token (nanderson97) (Firefox)
Nov 11, 2024 18:47:47.778 [139863617710904] Debug — [Req#7ff8] It took 10.000000 ms to retrieve 332 items.
Nov 11, 2024 18:47:47.780 [139863617710904] Debug — We're going to try to auto-select an audio stream for account 1.
Nov 11, 2024 18:47:47.780 [139863617710904] Debug — Selecting best audio stream for part ID 44824 (language: en)
Nov 11, 2024 18:47:47.780 [139863617710904] Debug — We're going to try to auto-select a subtitle for account 1.
Nov 11, 2024 18:47:47.780 [139863617710904] Debug — Audio Stream: 115508, Subtitle Stream: -1
Nov 11, 2024 18:47:47.785 [139863617710904] Debug — We're going to try to auto-select an audio stream for account 1.
Nov 11, 2024 18:47:47.785 [139863617710904] Debug — Selecting best audio stream for part ID 44618 (language: en)
Nov 11, 2024 18:47:47.785 [139863617710904] Debug — We're going to try to auto-select a subtitle for account 1.
Nov 11, 2024 18:47:47.785 [139863617710904] Debug — Audio Stream: 114145, Subtitle Stream: -1