I am unable to play files recorded off the air

Live TV & DVR
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Server Version#: 4.141.0
Player Version#: 4.141.0
Tuner Make/Model: HD Homerun Flex 4K
Guide/Lineup name:
Using XMLTV?: Not sure
Channel number/Name: Any
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Any shows recorded off the air do not play on Plex. I can select the file and play it with the media player on my PC. Other videos play on Plex OK.

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