Recordings working but live tv doesnt - help pls

i cant understand this… my guide works. my recordings always work. however live tv does not work. i cant understand how this can happen. all the channels show as being strong but no live tv is possible - all i see is “Playback Error - This live TV session has ended”. when i originally setup plex a few months ago it did work and ive changed nothing. any advice much appreciated.

1 Like

Please provide the following:

Server Version#:
Player Version#:
Tuner Make/Model:
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:

And server logs that cover the time you have the problem.

server and player are both latest version from play store. tuner is haupage wintv dual hd. i reinstalled everything yesterday - guide is uk guide. xmltv? i dont understand what this is or how i find out the info. channel number? no channels show live tv yet all channels record.

Hi!

The same thing happened to my config as well, except I can’t even record.
I have the latest Plex server and player, doesn’t work on Android, Windows, web at all.
I have Hauppauge WinTv SoloHD, EPG is fine, but I get error message, channel can’t be tuned. Yesterday some channels were partially, randomly working with the same config, today it doesn’t work at all!
I can’t accept how can be a totally unstable software released! I’m demanding prompt solution!

PlexPass type: Lifetime
NAS: Asustor AS6202T

Regards
metrichye

1 Like

Plex Media Server Logs_2020-04-11_15-45-32.zip (4.0 MB)

I am having the same issue with firestick not working:
Server Version#: 1.19.1.2645 (failed prior to this update as well)
Player Version#: 7.30.2.16712 (Amazon Fire 4k)
Tuner Make/Model: HDHomeRun PRIME (20200225) (failed before this firmware update also)
Guide/Lineup name: Verizon Fios
Using XMLTV?: unknown
Channel number/Name: all/any

NOTE: recording, apple, android phone, pc all work fine

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.