I cannot access some of my library files on my external hard drive

[deaw5116_gmail_com]

Server Version#:Version 1.18.3.2156-349e9837e Jan 14, 2020

Player Version#:Version 1.6.2.994-e05b79d6

[tom80H]

As per the dialog… did you use the correct credentials for that share?
In order to use it properly with Plex, you might want to map it to a drive letter within your local file system (e.g. \\readyshare\T_Drive\ -> P:\)

[OttoKerner]

Whenever you have to access file shares, don’t rely on Windows storing the access credentials for that file share.
It is not reliable.

What you should do:
Create a user account on the file server/NAS which uses identical username and password as the Plex server.
This will always give immediate access, in my experience.

[deaw5116_gmail_com]

I don’t know how to do that. Sorry.

[deaw5116_gmail_com]

This is my share name what do I add to it?

\\readyshare\T_Drive

[OttoKerner]

What kind of device is this?
Is it a full-blown NAS or just a USB drive plugged into your router?

This article would be applicable if the device is a ReadyNAS:
https://kb.netgear.com/23151/How-do-I-configure-Local-Users-mode-on-my-ReadyNAS-OS-6-storage-system

[deaw5116_gmail_com]

Thank You OttoKerner. Took me a bit to figure out but I managed but only because of your help.

Thanks again!