I don't think I will support Plex anymore...

Dear Plex,

My yearly fee is coming up and I’m about 90% percent sure I will cancel my Plex Pass. You once had and earned my appreciation for over a decade, but now it seems you’ve taken that for granted and that alone is the reason why I will discontinue my support for your company.

I just wrote a very thought out and detailed post about all the reasons that led me to this, and go figure Plex wouldn’t post it :slight_smile: So this is the dumbed down version that will likely be allowed to surface.

Cheers,
M

Just buy a lifetime Plex Pass. It’ll pay for itself in a year or two.

I wasn’t buying a lifetime because I wanted to continue supporting Plex. Lifetime is a one and done deal and I wanted to remain an active contributor thinking I had more pull that way, guess not :slight_smile:

@MrFancyPants1999 said:
I wasn’t buying a lifetime because I wanted to continue supporting Plex. Lifetime is a one and done deal and I wanted to remain an active contributor thinking I had more pull that way, guess not :slight_smile:

Plex Pass gains you no rights as far as influence or attention goes except that you gain the right to post in a few additional forums where you can be ignored by a “higher” class of people. It feels so much better to be ignored by the best rather than being ignored by the regular rabble.

Peace out!

@Elijah_Baley said:

@MrFancyPants1999 said:
I wasn’t buying a lifetime because I wanted to continue supporting Plex. Lifetime is a one and done deal and I wanted to remain an active contributor thinking I had more pull that way, guess not :slight_smile:

Plex Pass gains you no rights as far as influence or attention goes except that you gain the right to post in a few additional forums where you can be ignored by a “higher” class of people. It feels so much better to be ignored by the best rather than being ignored by the regular rabble.
But he is already is a Plex pass member and thus already ignored “by a higher class of people” lol.

What kind of pull did you think you would get for not taking advantage of saving money and buying a lifetime Plex pass?, plex Offers it So you can buy it and save money over several years.
It helps then more if they get $120 now rather than $39 a year.

$39 over 6-10 years is a lot more support than just one payment of $120. I didn’t expect plex pass to actually give me leverage, but at least show them that I respect what they’re doing and maybe in return give suggestions that will benefit all users. I’ve been paying yearly since Plex Pass was a thing and actually only pay $29 a year.

I probably put too much stock in Plex but that last 10% that wants to keep Plex Pass and keep supporting the company is steadily shrinking. Plex 5 years ago and Plex today is like night and day. If someone would’ve told me Plex would become dumbed down and lack true customization back then I would’ve laughed.

I’m not gonna even say that new Plex is bad, just a complete 180 from the direction and vision originally held. I think most of us users who have been around for a decade are here now just because we’ve put so much time in our servers.

@MrFancyPants1999 said:
Plex 5 years ago and Plex today is like night and day. If someone would’ve told me Plex would become dumbed down and lack true customization back then I would’ve laughed.

The path taken to be a true mainstream consumer product as opposed to a nerds paradise of a customizable home theater product demands that it becomes a “dumbed down” product. You can’t push this thing to many of my friends if it is not dumbed down because they have neither the knowledge to make it work (as it was 5 years ago) or the will to learn. They want plug and play, “dumbed down” to the lowest common denominator.

@rsava said:

@MrFancyPants1999 said:
Plex 5 years ago and Plex today is like night and day. If someone would’ve told me Plex would become dumbed down and lack true customization back then I would’ve laughed.

The path taken to be a true mainstream consumer product as opposed to a nerds paradise of a customizable home theater product demands that it becomes a “dumbed down” product. You can’t push this thing to many of my friends if it is not dumbed down because they have neither the knowledge to make it work (as it was 5 years ago) or the will to learn. They want plug and play, “dumbed down” to the lowest common denominator.

Maybe you need more intelligent friends if everything they use has to be “dumbed down to the lowest common denominator”. Even my pre teen kids knew how to navigate and change themes and customize PHT to their liking. Seriously what kind of friends do you have brother? :slight_smile: Your comment is exactly why my last 10% is shrinking rapidly.

And no to be truly mainstream does not require a dumbed down product, absolutely not. This is why mainstream today and mainstream several years ago are so drastically different in quality across all entertainment platforms.

smh

What a pompous and arrogant thing to say.
You don’t seem to have a clue as to how companies work, or how they grow. Stop being an ass and educate yourself as to how the business world works. You build to the lowest common denominator if you want to get out of the geek world and go mainstream. Mainstream several years ago was even more dumbed down. I have been doing the home theater thing for more years than most around here, I have seen the ones who fail to dumb down the product for the average consumer. They are not around anymore or have a very small user base.
If you want to start your own company go ahead, but you will never be mainstream with your attitude. You would be stuck with a small user base of arrogant jerks like yourself.

Instead of shaking your head you should smack yourself upside the head. It might do some good but I doubt it. Instead of just posting whiny little diatribes like you are doing, just leave. Do us all a favor.
Oh, and I will take my friends over —holes like you any day of the week.

Well I can’t stop supporting since I am lifetime member but I switched to the competitor. I keep PLEX for my external Users so I don’t have to teach them all over again.
I still read these forums tough to feel good about myself that I made the right decision^^

cheers

@rsava
So what you’re saying is that it’s pompous and arrogant to expect people to have an average intelligence?

@rsava said:
What a pompous and arrogant thing to say.
You don’t seem to have a clue as to how companies work, or how they grow. Stop being an ass and educate yourself as to how the business world works. You build to the lowest common denominator if you want to get out of the geek world and go mainstream. Mainstream several years ago was even more dumbed down. I have been doing the home theater thing for more years than most around here, I have seen the ones who fail to dumb down the product for the average consumer. They are not around anymore or have a very small user base.
If you want to start your own company go ahead, but you will never be mainstream with your attitude. You would be stuck with a small user base of arrogant jerks like yourself.

Instead of shaking your head you should smack yourself upside the head. It might do some good but I doubt it. Instead of just posting whiny little diatribes like you are doing, just leave. Do us all a favor.
Oh, and I will take my friends over —holes like you any day of the week.

Hey I don’t mean to offend you. I was just being honest because I was literally shocked at what you said. Because no, you don’t build to the lowest common denominator unless you are trying to be mediocre in your offering. Plex didn’t start this way and it’s a shame they’ve taken this route. If you want a company that will last more than a decade, you abandon this fluff logic. Kodi is still here and they haven’t dumbed anything down. My company is still going strong and I would never compromise the quality of what I offer just for more idiots to catch on.

I saw an article recently that said “you don’t dumb down Shakespeare, you smarten up the kids” and I couldn’t agree more with this logic. Don’t compromise what you offer people just so the masses who don’t appreciate something will use it.

If trying to be more intelligent (not saying I’m the sharpest branch on the tree) means I’m an a==hole, then I have no clue what kind of world we will be living in soon.

Cheers,
Formerly MovieBuff44

@d2freak
Well…when you consider that half of people have LESS than average intelligence, imagine what that does to your potential customer base. Furthermore, it’s pompous and arrogant to think that if someone doesn’t want to set up a plex infrastructure, that it’s a knock on their intelligence. Running a high-quality, reliable plex environment takes effort. It takes research. It takes time transcoding. It takes time and/or money to acquire media. It takes time naming and organizing that media. Some people enjoy the process (myself included)…but most people simply don’t.

When determining whether or not to use a product…there’s always the value proposition. Am I going to get more out of it than I put in? If the answer is no…I’m probably not going to use it. The more effort that needs to go into Plex to make it work…the fewer people that will see the value in doing so.

@DFury Good post man. It’s not a knock on someones intelligence if they don’t want to do whats required to run a high quality Plex infrastructure, sure. It is however a big problem when those same people want the company to continue to make everything more simple, more plug n play and more basic all around just to fit their needs.

If you only like to drive cars with automatic transmission, why even think about going to buy a sports car with 6 speed manual transmission? Should all car manufactures do away with 6 speed manual transmission because it takes a bit more time and effort to learn and drive?

@MrFancyPants1999

The Plex power-users are like the manual transmission types: We enjoy the act of driving. We want greater control over the car and how it behaves. To us…an automatic transmission is dumbed-down and boring. I grew up driving manuals and still enjoy driving them…but I wouldn’t consider it for my daily driver. I’d rather not end up slapping a stick back and forth for an hour or more a day while I commute. I see a real value in having an automatic as my daily driver.

The vast majority of people who might consider Plex are like the auto transmission types: They want to simply get from point A to point B with minimal hassle. They don’t particularly care what gear the car is in at any given time so long as it doesn’t blow up and leave them stranded on the side of the road. To them, manual transmissions are unnecessarily complex (from the user’s perspective) and a pain in the rear.

The Problem? Here in the US, 97% of cars sold are auto transmissions. If manufacturers do away with manual transmissions, they’ll do so because it’s not contributing to the bottom line. The big sales come by making a car that is not only accessible to the masses, but also is easy to drive…even for the guys/gals who enjoy a manual transmission from time to time.

@DFury A Honda and a Ferrari can get from A to B and travel the same exact distances, but will you enjoy the experience the same?

@MrFancyPants1999 said:
Maybe you need more intelligent friends if everything they use has to be “dumbed down to the lowest common denominator”. Even my pre teen kids knew how to navigate and change themes and customize PHT to their liking. Seriously what kind of friends do you have brother? :slight_smile: Your comment is exactly why my last 10% is shrinking rapidly.

Not for nothing, but that a terrible comparison with technology as most pre-teen kids know more than 30+ years olds when it comes to technology at this point. Just sayin’ :slight_smile:

I’ve been with Plex a long time as well (7 or so years, 5 with a Plex Pass). I have my gripes with stuff (like why they wont bite the bullet and make or buy a media player so all devices are created equal…or server management such as constricting users to XYZ, or a lot of things with Plex Home that is annoying), but that said I don’t get your point. In the 7 years or so I have been here, Plex hasn’t gotten better or worse when it comes to being “dumbed down.” Its always been what it is. The only things removed has been skins really. Plex has always been a server side user friendly KODI to me. What else has really been “dumbed down” so to speak? I wont argue that things have gotten better in terms of power users, but things haven’t gotten worse.

@MrFancyPants1999 said:
@DFury A Honda and a Ferrari can get from A to B and travel the same exact distances, but will you enjoy the experience the same?

It depends. If I’m driving to work in the morning…I’m taking the honda. If I were to drive the Ferrari, I’d spend the entire time worrying about what might go wrong…getting side-swiped…getting it stolen…flat tire…road debris…all things that could create a huge pain the posterior to deal with when it happens to a Ferrari. I’ll only drive the Ferrari in carefully selected circumstances.

For me, Plex is a daily-driver…not a special occasion event. For that reason…it needs to be reliable. It needs to be easy to use. I go to premium movie theaters on special occasions.