Plexpass too pricy

Hi,
I would like ro contribute but sorry. Life pass is too much.
I figure out you need to feed yours kids, me too.
Please, reconsider your prices.
Thanks.

Xa

How much would you be willing to spend per month? That number is X
Do you expect you’ll use Plex for more than 150/(X*12) years? If the answer is “yes”, then it’s a good deal.

I am willing to pay 2$ a month.
150/2x12= 6 years and 3 months.
Honestly, how long plex will remain the best media center ? => 6.25 year. I’m right ?
I a world where things can change right now, I’m forced to admit 150$ is a lot for only a media-center, even is the best, even is my preferred. :frowning:
Xa

You can do the monthly Plex Pass, or you can save up and buy the lifetime. It’s all about putting money away for something you want. If the price drops while you’re saving then that’s an added bonus.

I don’t want to put my money away, I want a more realistic price, I want more people can offer this huge media center. I assume both parts (plex team and customers) will happiest.
Xa

I’m willing to bet that $150 for a lifetime subscription already costs them revenue, so don’t expect that price to drop. If you use Plex for 36 months, the lifetime cost is $4.16 per month; use it for 48 months and the price drops to $3.10 per month. If you want to pay $2 per month that will make you happy but it’s not going to make Plex any money, and without revenue they won’t be able to continue research and development and the product will end up dying.

$150 in one go might sound like a lot of money, but if you look at the price per month for 36 months, $4.16 is less than what most people pay for a fancy coffee or a pint of beer (at least here in the UK…) It’s really not that much money, and given that it enables Plex to continue development and stay ahead of its competition I happily forked it out. Plus the benefits such as sync and early access to new features are a bonus.

$150 is lot of money !
You’re right, if I use plex for 40 years it will only cost $ 0.32 a month. Just A coffe.

I got my lifetime 3-4 years ago, even with the new price this cost me roughly 3.50$. Where I live I couldnt even afford a beer with that…

150$ seems like a lot at first glance, but it is totaly worth it!

It depends how much use and pleasure you get out of it. We bought lifetime in 2014 and we use Plex every day, multiple times. Best money we ever spent!

When I was planning our Home Theater PC build to get my media to my big “dumb” TV I was budgeting hundreds of $. Finding Plex and a $100 Roku solution made my decision of a lifetime plex subscription a bargain. Have been loving it for the last year and am glad to help these awesome developers keep the product going and improving. I’m sorry to disagree with most, but the cost is very fair.

plex pass cost $150
Windows 10 cost $119

what’s else

How much did that iMac cost? Or any of your other iDevices? How much does Office 365 cost per year? How much does any other software cost that requires a subscription?

In the end, Plex sets the prices based on them making money. If you can’t afford it, you can save up for it or not buy it - as you can do much of the same thing by using the freely provided Plex server software, Plex Home Theater, and many apps - and after about 6 months you get the new versions that Plex Pass holders get access to early.

I would gladly pay 150. But only if the devs listen more and are more active in here.
I see more threads with people who doesent get anwsers from the devs and if they want some more money, they have to do more here imo

@Br1cked said:
I would gladly pay 150. But only if the devs listen more and are more active in here.
I see more threads with people who doesent get anwsers from the devs and if they want some more money, they have to do more here imo

You’re not paying for support with the price of the PlexPass.

What are we paying for? What are they charging for?

I assume that the price of plex pass is what pays the salaries of the folks developing. The product.

Then I hear a statement like “you are not paying for support”

I disagree

This forum is support. Is that free? I am sure that costs plex something

And the statement “you are not paying for support” also seems to be an excuse to say that those of us who are paying don’t have the right to have an opinion or say on the direction plex is talking.

Again, I disagree

@jwaltrip4 said:
What are we paying for? What are they charging for?

https://plex.tv/subscription/about
or:
https://plex.tv/subscription/welcome

It’s outlined there quite clearly.

I assume that the price of plex pass is what pays the salaries of the folks developing. The product.

It helps, yes.

Then I hear a statement like “you are not paying for support”

I disagree

Disagree all you want, but Plex makes it quite clear on their website as to what you’re getting by paying for a “PlexPass”. The only “support” is the fact that your money is supporting the project.

This forum is support. Is that free? I am sure that costs plex something

This forum is for community, peer to peer support. Plex offers that to everyone. There are certain sections that are exclusive to PlexPass members, in order to reduce the signal-to-noise ratio, however it’s still peer-to-peer support only and you’re not paying for any special/additional level of support, or any direct ear to the devs (although they sometimes opt to participate on these forums).

And the statement “you are not paying for support” also seems to be an excuse to say that those of us who are paying don’t have the right to have an opinion or say on the direction plex is talking.

I paid too. It’s not an “excuse”.

Again, I disagree

You’re entitled to your own opinions, but not your own facts. The website told you what you were getting by virtue of “PlexPass”. If you imagined support was included, you made that up yourself and that’s not Plex’s fault.

The price for a Plex Pass subscription is designed to be affordable to as many people as possible. Of course there will always be people in financial situations that think the price is still too high. Although Plex would love for everyone to be able to afford a Plex Pass, it’s just not possible. This is also why there are different levels of Plex Pass.

Support is offered for free to all users. The Plex staff and devoted helpers (Ninjas) attempt to answer all questions. Sometimes questions get missed or there isn’t an answer that can be provided (feature requests for example).

It’s always going to be a confusing model, every ninja and staff member should just accept that.
The server is free, but you can pay Plex Pass and get additional features. Or not.
But at no point is there any “official” support. Free forum support isn’t official support, no matter how helpful the ninjas are.

Given there is no support, there is no support level, and there is no agreement. It’s all well and good to offer the subscription service as an extra, but without support it will fail to reassure many prospective customers.

I could pay for Plex Pass now to show my support (note the irony here - Plex Pass supports the developers, but it doesn’t in turn provide support? hhmm) but the lack of support of the clients leaves me cold. Why are the clients not stable? Seriously, I’ve grumbled about this before: freeze development of new features and go on one mother of all bug hunts. Get the clients stable and then offer to actually provide support to the Plex Pass subscribers.

I’ve been using it for a few years now, but honestly some days I get so frustrated with Plex that I’d rather do away with a media server altogether. Every platform we have available has bugs that provide near constant irritation. I’m honestly only still using Plex through hope (that things will change) and a lack of free time to switch everything over.

If the Pass provided guaranteed service and clients that worked without issues (“sorry, yeah that’s a known bug”) it would be worth the monthly sub or the lifetime pass. Without support though it’s a stretch. And not wishing to offend, but I’ll be blunt: if the devs wont actively support the product they develop (and a constant cycle of intruding new bugs whilst closing out some others isn’t really “support”) then why do they expect others to “support” them.

God this has just proven to me why I should stop reading the forums here. Ignore my ire, and just take this point away: freeze feature development, solidify the platform offerings, and then provide support with subscriptions.

IMHO I’m also prefere to use lifetime licenses but in this case I’m ready to pay 50-70$ maximum.