I get subtitles even if they are disabled

Plex Players Smart TVs
1

Server Version#: Latest
Player Version#: Unknown (Samsung TV, The Frame 2021)

I get subtitles even if they are disabled: Pasteboard - Uploaded Image

When viewing the content on my Samsung TV (The Frame) I get the black subtitles. I have disabled subtitles in the TV. If I enable them I get two sets of subtitles.

When I view the content on the PC there I don’t get the black subtitles.

2

Looks like “EIA-608 closed captions”. These are encoded directly into the video stream and quite difficult to remove.

You will have to ask your TV device to not display them.

3

Hm, that could be something. I will need to investigate a bit. Thanks!

I will try this guide later:

4

Okay I found a solution - it seems that the Samsung guide did not work.
Instead I found out I could just remove the CC from the MKV directly.
This is done with this ffmpeg command

ffmpeg -i input.mkv -codec copy -bsf:v "filter_units=remove_types=6" output.mkv
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