i have hdhomerun connect and have tried to get plex to see it. no joy. homerun software sees its de

i have hdhomerun connect and have tried to get plex to see it. no joy. homerun software sees its device but plex can’t see it. I have paid for lifetime plex but i can’t seem to get it to work. is this some sort of scam?

if the HDHomeRun software can see it you should be able to get an IP address and in the DVR set up on plex select “Don’t see your device? Enter its network address manually” hope this helps.