Now I am in the process to buy a new NAS from company XX and model YY, I would like to know if Plex team is working on it or on other model/company.
Of course Plex team can always put a disclaimer saying that they do not guarantee that this particular hardware/software will ever be implemented because of “technical/commercial/legal/whatever” problems.
Then is up to the user to act: waiting for the new release before buying the hardware or simply focus on different hardware because not interested in the Plex compatibility.
I seriously doubt telling us what’s going on is the issue. I would be willing to bet it’s:
Plex has never published a roadmap
Why tell your competitor what you feel is important?
Lastly, probably the most likely and important,
For as many people who do understand if the plans & intentions change, There will always be those who stir up a s***storm with the ‘I bought this because you promised…’ . In the long run, it only takes a few to spoil it for the rest of us. It would not surprise me in the least to learn this is why no roadmaps are published.
Any company that publishes detailed road maps or makes feature “promises” is behaving foolishly and any person that makes purchasing decisions base on promised or projected feature is also being foolish.
I would REALLY like Plex to be more forthcoming about their product BUT I do not expect that to extend to future features.
Now I do think that if they know a feature will not be coming then that should be communicated.
Plex is NOT good at communicating with their users, but they are getting a little better, and that is an area that really needs a LOT of work but publishing an “upcoming” feature list or any such thing would not be “communicating” it would be self destructive.
@Elijah_Baley said:
Now I do think that if they know a feature will not be coming then that should be communicated.
There are very few things that Plex could say for sure that they will not implement. Any feature is always possible. They may have a very low priority, but it’s still possible.
@claudio_roma said:
Why this secrecy about roadmaps?
Now I am in the process to buy a new NAS from company XX and model YY, I would like to know if Plex team is working on it or on other model/company.
Of course Plex team can always put a disclaimer saying that they do not guarantee that this particular hardware/software will ever be implemented because of “technical/commercial/legal/whatever” problems.
Then is up to the user to act: waiting for the new release before buying the hardware or simply focus on different hardware because not interested in the Plex compatibility.
But at least the user is not left out in the dark
If Plex gave a ETA for every new product and then missed a deadline, they would get fed to the wolves by angry (and completely irrational might I add) dumb consumers.
@Elijah_Baley said:
Any company that publishes detailed road maps or makes feature “promises” is behaving foolishly and any person that makes purchasing decisions base on promised or projected feature is also being foolish.
I agree here. Especially when it comes to hardware support for NAS (which is a delicate HW/SW combo) I wouldn’t trust any claims until somebody put the software on top the actual thing. That being said, when you want Plex on a NAS and doubt software compatibility, why not use a Docker image? My QNAp has an official Plex image, but I opted for Docker anyway (better manageability and security isolation from the OS). As long as the CPU is powerfull enough (and has decent support), that might go a long way.
I would REALLY like Plex to be more forthcoming about their product BUT I do not expect that to extend to future features.
The thing is that sometimes (like what happened to plex security and parental controls) you want to know they are working on it. No specifics or planning, just an acknowledgement they are working on it. Problem is, a lot can happen that might put it on the bottom of the priority list. So there is always a fine line between “making promises” and “giving an indication”. But more clarity on what is in the pipeline would be welcome.
