Server Version#:1.22.1.4275-6000
Player Version#:
This app is the ONLY one in my Package Center that repeatedly, randomly just stops itself. I’ve posted logs and gotten zero help. This is obviously a known issue as others have posted about it before. So when is it going to be fixed. Having to go in an manually restart the app isn’t exactly how it should work.
Show me please?
I’ve not seen your posts.
That’s funny, you’re the one who responded to it. lol
Where’s the thread please? Yes, i have short memory too.
This one?
In every one of your logs:
Mar 05, 2021 00:59:29.458 [0x7f0688f1a0] DEBUG - NetworkServiceBrowser: SSDP departed after not being seen for 21.922983 seconds: 192.168.1.12 (WDTV)
Mar 05, 2021 01:00:13.819 [0x7f885331a0] DEBUG - Shutting down with signal 15 (Terminated)
Mar 05, 2021 01:00:13.820 [0x7f885331a0] DEBUG - Ordered to stop server.
Mar 05, 2021 01:00:14.056 [0x7f895dd000] DEBUG - Stopping server...
Mar 05, 2021 01:00:14.062 [0x7f895dd000] DEBUG - HttpServer: Stopping server.
Mar 05, 2021 01:00:14.165 [0x7f5bd111a0] DEBUG - TranscodeJobManager: [Running] onServerShutdown
Mar 05, 2021 01:00:14.181 [0x7f5bd111a0] DEBUG - TranscodeJobManager: [Running] -> [Shutdown]
Mar 05, 2021 01:00:14.312 [0x7f5bd111a0] DEBUG - MetadataItemClusterRequestHandler: a shutdown event has been received
Mar 05, 2021 01:00:17.391 [0x7f885331a0] WARN - Timed out waiting for server to finish.
Mar 05, 2021 01:00:17.442 [0x7f895dd000] DEBUG - Server stopped.
Mar 05, 2021 01:00:17.596 [0x7f895dd000] DEBUG - NetworkService: Stopping advertisement.
Mar 05, 2021 01:00:17.670 [0x7f895dd000] DEBUG - Killing plug-ins.
Mar 05, 2021 01:00:19.374 [0x7f885331a0] DEBUG - Server is already in shutdown mode, ignoring this signal...
Mar 05, 2021 01:00:19.801 [0x7f895dd000] DEBUG - [com.plexapp.system] Killing.
Mar 05, 2021 01:00:19.969 [0x7f885331a0] WARN - JobManager: Could not find job for handle 12806
Mar 05, 2021 01:00:19.992 [0x7f895dd000] DEBUG - ChildProcessMonitor: Waiting for Plex Tuner Service to exit.
Mar 05, 2021 01:00:19.992 [0x7f895dd000] DEBUG - [JobRunner] Signalling job ID 13843 with 2
Mar 05, 2021 01:00:20.086 [0x7f813f01a0] DEBUG - Stopping file watcher for com.plexapp.system
Mar 05, 2021 01:00:22.088 [0x7f885331a0] DEBUG - Jobs: '/volume1/@appstore/Plex Media Server/Plex Tuner Service' exit code for process 13843 is 0 (success)
Mar 05, 2021 01:00:22.166 [0x7f5bfff1a0] DEBUG - [ChildProcessMonitor] Plex Tuner Service exited.
Mar 05, 2021 01:00:22.252 [0x7f895dd000] INFO - Killing process: Plex EAE Service (pid: 3430)
Mar 05, 2021 01:00:22.271 [0x7f895dd000] DEBUG - Killing job.
Mar 05, 2021 01:00:22.271 [0x7f895dd000] DEBUG - Signalling job ID 3430 with 9
This is a commanded shutdown.
Someone or something told PMS to stop / exit.
Yes, and at least a half dozen from others if you search the problem
And we’ve been through this already, it’s like I’m talking to a brick wall. THE PROBLEM HAS NOTHING TO DO WITH THE SCHEDULED SHUT DOWNS!!! NO WONDER NOTHING EVER GETS FIXED HERE. My god, WHAT THE HELL IS WRONG WITH YOU???
I use Plex on Synology and don’t have any issue with the package stopping so it’s not something impacting everyone … I don’t see much in either this or the other thread providing technical info … lots of insults though… not very conducive to incentivize people to help you.
I am interested in seeing how this issue you are experiencing gets resolved - I learn from it myself - but it won’t get resolved without more technical details and less venting of your frustrations. Just take a breather… it’s just media software being stupid, not addressing clean drinking water.
Even if you don’t personally think it’s relevant to provide more information or answer questions, the fact is you haven’t been able to solve this yourself - despite being
So it will be to your advantage to answer questions or provide data you don’t think is relevant in order to help others with different perspectives and approaches try to help you get to a solution your own routes haven’t reached.
Have you tried the recent version update? 1.22.2.4282 was released to public - lots of changes\updates from 1.22.1.
Have you tried a clean re-install of the package - completely remove it and re-add it? Synology is pretty safe with re-install of the Plex package.
Maybe some recent logs? Both from Plex and Synology?
What else do you have running on the Synology - not everything but maybe any other non-standard packages?
The technical details were provided in my first thread (linked here) that went unresolved, which seems to be par for the course. I am using the most current, as I just updated again today, but this problem has existed for me for months now, and as I stated, I’m not alone as a forum search brings up others with the same issue. Plex server is the only one of my packages that does this. The worst is when I’m out driving with Plexamp and Android Auto and it stops mid song. When I get home, I find the package has stopped. There are full logs in the original thread, again, linked here
Closing this thread. Will continue in the original. Plex Server (Synology) randomly shuts itself down since last update