Go there^ Read that^
Follow the detailed instructions - with pictures.
I don’t want to handle this in the PM you sent me.
I want this to be public - with at least a slight chance others doing the same wrong thing you are - will see it - and the error of their ways - when you get your stuff fixed.
When I run out of burning building with my hair on fire saving kittens - I want there to be film of it on the evening news…lol