I am having a problem with the films I add to my library and the names they are given. When a new film is discovered, Plex adds it with the correct name. That is to say, the name of the film and not the filename. However, when the metadata is downloaded the name changes to the file name. I have screenshots to show this happening. See here:
Does anyone have any idea why this might be? Anyone experienced this before and managed to fix it? Any help is much appreciated. At the moment I have to rename all new films that are scanned into the library so they are listed properly.
Name your files correctly, make sure thereās no embedded metadata in the files and/or move your local media asset agent down as thatās likely the culprit.
My files are named exactly as they always have been. This only started happening recently. I donāt know which update caused it, but Iāve always updated to newer versions as soon as Iāve noticed them.
Drag and Drop - move LMA to the bottom of the Active Agents under ALL tabs in Shows and Movies. Red: Where it was. Green: Where it goes.
Refresh Metadata at the Show Level should fix things after that, but if not, The Plex Dance will:
Public Enemy #1 remains file naming and structuring, but the WRONG default position for LMA is, without a doubt, Public Enemy #2, if you happen to be an MP4/M4V user/victim.
@chenks I appreciate what you are saying, thank you, but the file names are not the problem. It seems the LMA was the issue as I am using MP4 files for some of my films and thatās causing the issue. Several years of using Plex, with files named exactly the same as they are now has never caused this problem (that I have been aware of) until recently. Thanks for your fast response anyway
As your library grows, so does the possibility that one day, maybe soon, what once worked, works no more.
You can fix your entire Plexiverse in a few hours with FileBot:
(there are āLinusā packages)
When file names are pristine - you donāt have to worry about when theyāll stop working - theyāll always work. If something goes haywire - at least youāll know itās not that.
If I may add: it is not the LMA but your files.
āSomeoneā thought it to be a good idea to embed names like The.Equalizer.2.[LoL-dts.eng.fullsub](rooRz).mp4 into the āTitleā(!) meta tag of this file.
Those āsomeonesā are a dime a dozen - infecting what could be a HUGE percentage of Plex Users and itās a heck of a lot easier to move LMA once - or have it moved by development from jump street.
A whole lot more people are affected negatively by itās current default position than will ever find it in the right place out of the box.
I do both, however. When the offending MP4 arrives, with the detail pane in File Explorer enabled, itās an easy matter to simply highlight and delete that metadata, but for as long as Iāve been doing that - I always miss a few here and there. The LMA hack saves me.
If you use Handbrake - you also need MKVToolNix - and a tutorial on how to remove embedded title fields in MakeMKV before they slip that chain to terrorize the villagers.
Handbrake - ensuring pain and suffering for decades to come with our ASS subtitles and no way to remove embedded title fields. I just donāt get it. But that too, is what it is.
No, general comment, general reply, but Plex should be aware by now who theyāre developing this thing for and make some āmore informedā decisions.
Yes. My screenshots show you nothing other than the film title, yet you know whatās embedded in the metadata of the file. How can you know that without being able to access my library?
I noticed the dots between the words and I knew from experience here in the forums that this is how many āscene releasesā are named. I simply added some stuff at the end that looks like such typical file names.
Please take the time to compare my made-up filename with the actual content of the title tag in your file. Before jumping to conclusions.
Itād be a hell of a coincidence if Iād guessed that completely correct.
