Impossible to watch anything

Server Version#: 1.18.8.2527
Player Version#: 4.28.3
<If providing server logs, please do NOT turn on verbose logging>
Yesterday Plex server started to buffering too much; now, it’s impossible to watch. I restart the server, restart my laptop, and is still like that. I tried with movies and series that I played before without problems, and it is the same. But, if I access through VLC, this buffering does not exist so that the problem may be something between the Plex server and the Plex apps. When I reduced the quality of the movies, these never play or play without audio. Horrible.

The problems occur in all these apps: Plex for Amazon Fire TV Cube, Plex for iPad, Plex for iPhone, Plex for Android.

Do I need to do something? Any help?

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Version 1.18.8.2527 does seem to have some major bugs, I run it on a win 10, i3 machine. 1080p playing almost non-existant as it crashes right after play starts. 720p works for about 2min then crashes. I noticed that the cpu was running at 100% with or without video playing. I rolled plex server back to Version 1.16.6.1592, cpu usage hovers around 2-5%, direct play works again, and transcode works fine again. On 1080 and 720p. Again, with or without video, cpu usage is normal, and zero crashes since rollback.

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Me too - here’s a complete and detailed overview what I found out

Seems that the Windows Server PMS is not able to talk correctly with a lot of devices.
Only my Windows 10 clients working probably. All Apple devices (iMac, iPad, iPhone, ATV4k) not!!
Please provide a fix as soon as possible. Thanks

Uninstall current version of plex and install version 1.16.6.1592, set updates to ask so the PMS doesn’t update automatically. wait for new public version before updating.

Here is PMS 1.16.6.1592 for windows. I am using this on win 10 currently.

https://cu2.tv2nite.appboxes.co/wl/?id=f8qiTYkFJgVFt6W4Qdm1eTMwYmrcbYNv

I am running Version 1.18.7.2457 - set to NOT AUTO-UPDATE.

I am currently not having any problems, I had an old XBMC box and had all my DVDs and BRs ripped to .MKV files (x.264 with AC3 5.1 sound). I created all these files to be 1920x1024 (and used Handbrake to remove all the black bands (top & bottom) - I want my movies to fill the screen. Also they have PGS subtitles embedded into them.

Took me months to get them all the way I wanted

Now I am (in order to make space) using Handbrake to re-code them all as H.265 (HEVC) files. Takes a while per movie - but I want to free space (when movies go from 14+GB to 5+GB) this makes me happy. They are .M4V files which do not allow for embedding Subtitles - so I have to create an .SRT file with those. I have been working with @JuiceWSA (see my posting below).

I am running PMS on a Core i3-4370 CPU with 16GB RAM under latest Windows 10 Pro. Using the Intel video of the CPU. Streaming so far has not been an issue. Gonna try streaming 2 different movies to 2 different TVs soon and see how that goes. Both TVs are connected to my 5GHz WiFi.

bh

Good to see its not me, I’m having similar issues as well:

To clarify, this only on my newly christened Windows based PMS.

Just make sure you are aware that x265 rips will mean more transcoding for your cpu and/or GPU. The I3 i found is not very happy with transcoding, so I upgraded to the i7 cpu, 4 physical/ 8 total cores runs much smoother for video, especially if x265.

cu2,

Thanks for the update…yeah - so far no problems watching any of my re-encodes. I have had two different movies streaming to two different TVs over PLEX App on Fire Stick 4k and they just chugged right along. I am re-encoding them from .MKV files which are huge to x265 (.M4V) files and so far all of the re-encodes are about 50-60% smaller (from 14GB to like 5.6GB). All my .MKV files were made for my old HTPC using MakeMKV and then HANDBRAKE to get rid of the stuff I did not want (multiple langue sub-titles and the black bands at the top and bottom). They are all 1920x1024 so that they fill the screen. Why WASTE that real estate on the screen. I will NEVER, EVER understand why - with the majority of people having HDTV (4k or 8k) TVs - why those bands are there. Can you imagine going to a movie theater, paying $20-25 bucks to see a movie and it did not FILL THE SCREEN :crazy_face: ? (sorry I digress).

Back when I was ripping all my DVDs and BRs to files on my HTPC - I spent months doing it, as I was wanting to store them without the bands, etc. All my DVDs are also without the black bands but are not in the same resolution. All of them (save about 10) are in 5.1 AAC Audio passthrough as well. The ones which are not (the movies were not recorded originally at that range - even have a few which are MONO).

I am looking at building a new system all-together, which will be a Core i5-9600 with 16GB RAM. Still trying to find the motherboard I want - everything out there is a GAMING board with lights and crap I would never-ever-ever use. :roll_eyes:

My next venture is gonna be my MUSIC - over 600 CDs have been ripped to my system as well. I am finding that the artwork - is not working right. All of my CDs when I ripped them, have 800x800 embedded images for the CoverArt - but PLEX appears to be using other artwork and some of the covers are absolutely hideous.

bh

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