Seriously? This is a bad look, Plex team. If the Plex team cannot exercise adequate editorial control over the content they insist on shoving in there, that content should be removed. Period.
Itâs only shoved where itâs enabled. Web shows (and all other online media provided by Plex) can be disabled on a per account basis at anytime.
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@darcilicious Iâm translating your response in my head as âRecommendations to watch shows about bestiality are on by default, but thatâs totally cool because you can disable them at any time!â
Still doesnât sound good.
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When people post about Plex âinsist[ing] on shovingâ content, then I feel itâs necessary to point that the âshovingâ can be turned off.
Your post doesnât sound like a customer who is otherwise satisfied with online content from Plex.
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On the contrary, I use the headline news recommendations pretty frequently. I like that, itâs a handy feature. And of course, itâs fair to point out that web show recommendations can be turned off. But that sidesteps the larger point I was making:
The platform is recommending videos that for a large swath of the population will be perceived as totally, completely inappropriate.
I repeat my point, with more words this time: If Plex cannot adequately curate the content theyâre (re)publishing, that has the potential to blow up into a disaster for their customers (and by extension them) and they should probably find a way out of that business.
Imagine that I made the obviously ridiculous suggestion to add a slider to the UI titled âEnable Recommended Web Shows (warning, may contain videos about bestiality)â. Of course that would never pass muster in a Plex internal design review. And yet here I am, with a bestiality-themed video showing up in my feed, so the UI control title would actually be fair. Yes, I can turn the feed off if I donât want to see those. But I shouldnât have to. And if Plex canât guarantee that these types of things wonât show up, they shouldnât wait for us to turn the thing off.
I donât like or want plex âcensoringâ content, but that said, it would be better for all involved, if all plex provided content were kept âpgâ and under, by default, with OPT IN for âallâ content.
Honestly this is a disingenuous answer. Such content should be off by default. One never knows who may see it when people first start using Plex and are not yet familiar with the features of the product.
Do you really believe accidental viewing of this by children for a first time Plex user is acceptable?
It is in effect âshovedâ given it is not an opt in but instead enabled by default.
While I do agree I would like it a step farther. That is I would like virtually all new features and content from Plex to be opt in. That is if it is at all âin your faceâ or intrusive or takes any visible or audible position then it should be the userâs choice to turn it on. It should not be necessary to turn it off. It should be off by default. Plex has an announcements section already that should be used to inform people about new features they might be interested in.
Opt out choices are simply wrong like âfreeâ trials where you have to provide a credit card and it gets automatically charged after the free trial period or book clubs where you have to proactively inform the company you do not want the next book or anything else where you must take actin to prevent a charge or instillation.
It is a business model that works but just because it works and makes money for businesses does not make it either right or customer friendly. It is one of the least user friendly things that business has introduced. What is good for a business is not necessarily any good for customers.
Plex has moved to a model where the customer is less important than making money. Making money is important but so are people. But Plex seems to place making money above their customers.
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That is disgusting!!!
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