Indirect connection with Apple TV

Plex Media Server
,
1

Server Version#: 1.26.1.5798
Player Version#: 8.3 (2621)

Since a couple of month I have issue connecting my Apple TV 4K to plex.

To put it simply: without enabling the relay it does not work.
When I enable the relay, the Apple TV is connecting indirectly and the bandwidth is limited.

I have try playing with network settings but not luck so far.

Any idea what may be blocking ?

In the log I have this:

[11224] DEBUG - NetworkServiceBrowser: PLAYER arrived: 192.168.2.70
[49356] DEBUG - WebSocket: client initiated close
[49624] DEBUG - NotificationStream: Removing because of close
[49624] DEBUG - handleStreamRead code 2: End of file
[49624] DEBUG - Completed after connection close: [127.0.0.1:59824] -3 GET /:/websockets/notifications (3 live) GZIP 313205ms 97 bytes
2

Is this about devices inside your home network?

An indirect connection implies there’s 2 issues:

  1. Plex considers the device to be remote / outside your server’s network
  2. A broken remote access configuration

3

Thanks for the answer,

It’s only local use, I don’t use remote access.
I only have one router and both the server and the Apple TV are connected to the same network.

I also tried to configure manually the subnet as you propose, however it did not work.

:confused:

4

Some routers will create different subnets for wired vs. wireless connections, different WLAN bands such as 2.4 vs. 5 GHz or guest network vs. regular network.

5

Yeah it was something like that:

I disabled in my router (Bell 3000) the Whole Home Wi-Fi settings and now everything works again (and even better !).

I don’t know what this settings is, it’s only precised to be :

Let the Home Hub optimize Wi-Fi throughout your home

So it seems it “optimize” the wifi by blocking connections between my desktop and the apple TV.

Thanks for the help ! I woun’t have searched this way without it.

6

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