In addition to our ongoing automated moderation of reviews, comments, and messages, Plex is now also doing automated moderation of custom avatar images used for profiles, as of today (2025-02-13). This applies to future avatar changes and we will also be doing an initial review of existing custom avatars that have been set in the past.
This means that when you upload any profile image now, our third party moderation service will analyze the image against the same criteria we’ve outlined in our community guidelines. Any visual content that violates those guidelines will be rejected. As with text content violations, if your avatar is rejected, you will receive an email with additional information and instructions to appeal, if you feel the rejection was incorrect. Similarly, only the avatar image itself will be analyzed. No information about your Plex account is shared with the service analyzing the image.
