Intel ARC GPU support

Didn’t see this posted et, and been told it would take community support, so thought to add it to the features suggestion.

With the drivers on windows being in a stable version it seems, as far as video encoding/decoding, AV1 support for both encoding and decoding, as well as linux kernel 6.2 being released about now, thought it should be out there to see how people would want to vote for this.

I know that AMD has yet to be supported, but currently if someone wanted to make a dedicated plex server, for the price of a ARC A380, the performance certainly feels to be a better value. Following is one person making custom changes to get the A380 to benchmark the card via VM on unraid: link

So, as per ChuckPa, adding the request to the feature request to allow the community to vote.

+1 for me

The new Intel ARC gpus are real media de/encoding monsters and could potentially outperform the nvidia counterparts.

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+1 for Arc AV1 support.

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+1 from a paying customer

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+1 from another paying customer. This would be a wonderful feature.

+1 as well from a plex pass sub!

+1 would absolutely be a game changer!

In the meantime, Jellyfin supports ARC GPU hw transcodes, and can transcode TO HEVC, and will be enabling QSV HW transcode to AV1 very soon.

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+1 would absolutely be a game changer!

I have the ARC 380 installed on my Plex Server running Windows 11 Pro worth the latest Intel beta drivers.
HW transcoding is working for all content when PMS is run as a regular app.
When I run PMS as a service, only h264 video is HW transcoded.

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+1 I would love to see this get added too.

I hope the plex devs will take care of Intel ARC gpus after Nvidia hw transcoding is fixed.

On Linux they only really need to update the iHD_drv_video.so lib (intel media driver) and the installer “pre-install” script to allow Intel Gpus to be allowed on AMD systems. That seems to be all…

I guess on Windows there is some work needed. (e.g. fix the PMS run as a service or regular app transcoding issue)

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Yeah. I also hope they fix this. I use a 1050Ti at the moment, but really want to upgrade to a A380 for this task.

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Would be an important feature; especially if Plex wants to stay competitive vs other software.
The GPU being so cheap, yet supporting more codecs makes it an absolute no-brainer for anyone building a new media server.

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+1 I’d like to replace my 1050Ti with an ARC380

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+1. Plex is the only app that doesn’t work with my A380 on Linux

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How do you run it as a regular app instead of as a service? I can’t get it to transcode anything

+1 to see added support for Intel Arc gpu’s from a plex pass subscriber.

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By default, PMS runs as an app on Windows.
To run PMS as a service, you need to first run a 3rd party app called PlexSercice_0123.exe.
If interested, search the Forum for the Service app.

If you do that you do loose access to hardware transcoding.