iOS app not playing back live TV

Live TV & DVR
1

Server Version#:1.43.0.10492
Player Version#: plex iOS 2026.3.0
Tuner Make/Model: HDHomeRun FLEX QUATRO HDFX-4US
Guide/Lineup name: Plex guide Any channel
Using XMLTV?:
Channel number/Name: All channels
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

When I play live tv from a a program that is recording on my iOS app it never goes to the live tv it goes to the start of the play back. And for some reason it show subtitles no matter if I have them off.

3

Please see logs. I played a cartoon. Please let me know if you need more data.

PLEX Log 03092026.zip (834 KB)

Plex Media Server Logs_2026-03-09_23-03-40.zip (3.7 MB)

4

Everything else works fine.

5

The new app is really buggy when it comes to live tv. Works much better if you reinstall the old app.

6

How do I do that without jailbreaking?

7

Is anyone from Plex support watching these chats?

8

I repeat a Plex monitoring these chats?