Ios devices do no longer sync

Server Version#: 1.15.4.919 (on docker)
Player Version#: latest official an beta ios iphone versions

when i select items to sync they are not syncing at all. iphone waits on the server, server is sitting around and plex web shows "Waiting for conversion. have already rebooted everything. still not working.

PMS Log.

Apr 20, 2019 17:52:01.673 [0x7fb14bfff700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:06.532 [0x7fb148ff9700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:07.310 [0x7fb148ff9700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:07.696 [0x7fb16d7fa700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:11.341 [0x7fb148ff9700] INFO - AutoUpdate: no updates available
Apr 20, 2019 17:52:12.343 [0x7fb14b7fe700] INFO - Sync: downloaded 3 sync list(s) with 1 sync items(s): 0 new, 0 updated, 1 deleted
Apr 20, 2019 17:52:12.941 [0x7fb16d7fa700] INFO - Sync: downloaded 3 sync list(s) with 1 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:13.337 [0x7fb14b7fe700] INFO - Sync: downloaded 3 sync list(s) with 1 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:13.662 [0x7fb14bfff700] INFO - Sync: downloaded 3 sync list(s) with 1 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:26.399 [0x7fb14bfff700] INFO - AutoUpdate: no updates available
Apr 20, 2019 17:52:32.047 [0x7fb148ff9700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 1 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:32.345 [0x7fb14b7fe700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:32.959 [0x7fb16d7fa700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted
Apr 20, 2019 17:52:33.243 [0x7fb148ff9700] INFO - Sync: downloaded 3 sync list(s) with 2 sync items(s): 0 new, 0 updated, 0 deleted

same issue with videos too…

Solved. Somehow „conversion“ was set to paused which also stopped Synching. After i‘ve re-enabled conversions everything works as expected.

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