Server Stable Version#: 1.41.8.9834 - 1.42.2.10156 Server Beta Version#: 1.41.8.9834 - 1.43.0.10162 Player Version#: 2025.17.0 - 2025.27.0 iOS Version#: 18.5.x - 18.6.x iPadOS Version#: 18.5.x - 18.6.x iOS downloads seemingly broke in 2025.17.0 because they worked fine in 2025.16.0 from what I …

It’s the same on iPadOS 18.5 as well.

This is not a known issue. Could you send me your server logs and your app logs after the download fails to play? Also could you share information about what media you were downloading? [image] lordy11: I just wanted to let you know that I also have the same issue on my iPhone. Link to my Po…

okay, i have send you the logs via pm

I have same problem as well. I have send you the logs via pm

Same issue here. Can’t view some downloaded shows anymore which worked on a previous version of the app.

Hello everyone, i did some more experiments with this issue and did find out how to reliable trigger the bug. The issue on hand surfaces when opening a downloaded video, the player loading but the video just not playing. I found out that this issue is only happening if the selected audiotrack us…

I also have an update. I was just able to replicate what @lordy11 mentioned above regarding DTS vs. AC3 audio tracks. DTS results in no playback, but AC3 does. I can also confirm this issue persists on iOS player version 2025.18.0 and the newly released 2025.19.0, so the latest player has not fixed …

Just tested the new Update: I can confirm that the bug is still present in 2025.20.0 .

Offline playback fails for downloaded titles with DTS audio track

Plex Players

lordy11 June 15, 2025, 11:04am 2

I just wanted to let you know that I also have the same issue on my iPhone.
Link to my Post

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Offline playback fails for downloaded titles with DTS audio track

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