iOS Player Crash

Plex Players
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1

Server Version#: 1.41.6.9685
Player Version#: 2025.15.0 (1053)
iOS Player Log.zip (668.6 KB)
Plex Media Server Log.zip (4.3 MB)

The Plex client for iOS and iPadOS crashes when attempting to play specific shows. It does not crash on all shows. One example is a crash when playing Kaguya-sama: Love is War.

iOS version 18.4.1 and iPadOS version 18.4.1. I have confirmed the offending show works on the Plex Windows client.

2

May I get a sample of the video file so I can create here for Engineering?

3

I have uploaded a copy of the full video file and an extracted sample. The issue occurs at 1:47 for either version.

If you are uncomfortable clicking the above, I am happy to continue exploring options to share just the sample. It came out to be over the posting limit of 8mb.