For those of you who have this working what are you settings? It fails for me every time. Two differant generations of iPad. I even went so far as to completely reinstall Plex and rebuild library from scratch.
What exactly does “fail” mean? Any error messages?
What version is your Plex Media Server? It needs to be 1.7.4 or newer.
I’m not the OP but for me it means Live TV plays for approximately 20 - 30 seconds then hangs. Sometimes it lasts for longer, perhaps 2 minutes but it always hangs.
I then need to kill the app and start again to get it to play again. Lather, rinse and repeat.
This happens whether I am on my local LAN WiFi, LTE or remote WiFi.
I gave up on it a while back, hoping each new version will bring a fix but it does not.
This could be a problem with poor wifi or not enough grunt on your Plex Media Server box to play/transcode the show. What OS are you using? Have you tried playing an SD channel, which would take less grunt to transcode?
From the Plex Supported NAS document found here: https://support.plex.tv/hc/en-us/articles/201373803-NAS-Compatibility-List
ReadyNAS 316 x86 ATOM D2701 2.1GHz
PMS Installable on NAS - Yes
Transcoding Support (Single Client)
Audio - Yes
SD (480p/576p) - Yes
HD (720P) - No* Notes - *May transcode some low bitrate 720p media
HD (1080P) - No
From this you will not be able to use Live TV on your ReadyNAS 316 for most HD , only SD.
@rodgerzeisler said:
This could be a problem with poor wifi or not enough grunt on your Plex Media Server box to play/transcode the show. What OS are you using? Have you tried playing an SD channel, which would take less grunt to transcode?
I am assuming you are replying to me.
Yeah, I am well aware of the requirements for transcoding.
I use a HDHR Extend and let it transcode before Plex gets hold of it.
I also have a 2012 Mac Mini with plenty of “grunt”.
My WiFi also is not the issue. If I was 7 houses down (yes, my boys can connect to our home WiFi 7 houses down) then maybe. But it does not matter which of the 3 APs in my home I connect to considering I can stream 1080 streams of video.
Yes, it happens with any channel I try.
@johnm_ColaSC said:
From the Plex Supported NAS document found here: https://support.plex.tv/hc/en-us/articles/201373803-NAS-Compatibility-ListReadyNAS 316 x86 ATOM D2701 2.1GHz
PMS Installable on NAS - YesTranscoding Support (Single Client)
Audio - Yes
SD (480p/576p) - Yes
HD (720P) - No* Notes - *May transcode some low bitrate 720p media
HD (1080P) - NoFrom this you will not be able to use Live TV on your ReadyNAS 316 for most HD , only SD.
Unless OP is using the Extend to transcode first.
@rsava I know Plex sends a Transcode=heavy or whatever transcode setting is selected as part of the URL when recordings are requested. Have never seen a Live TV session in a log file file that I recall in any of the logs I have looked at but was not looking for Live TV, normally looking for recordings. I assume it makes a similar transcode request for Live Tv so if using an Extend it could be doing the transcode on the device.
@johnm_ColaSC said:
@rsava I know Plex sends a Transcode=heavy or whatever transcode setting is selected as part of the URL when recordings are requested. Have never seen a Live TV session in a log file file that I recall in any of the logs I have looked at but was not looking for Live TV, normally looking for recordings. I assume it makes a similar transcode request for Live Tv so if using an Extend it could be doing the transcode on the device.
Yes, according to a response I got from a dev when I was researching the devices, Plex will take advantage of the Extend’s ability to transcode.
Of course I may have misunderstood whether it did for Live or not but eiether way, my server has enough power to do it if needed.
@rsava said:
@rodgerzeisler said:
This could be a problem with poor wifi or not enough grunt on your Plex Media Server box to play/transcode the show. What OS are you using? Have you tried playing an SD channel, which would take less grunt to transcode?I am assuming you are replying to me.
Yeah, I am well aware of the requirements for transcoding.
I use a HDHR Extend and let it transcode before Plex gets hold of it.
I also have a 2012 Mac Mini with plenty of “grunt”.
My WiFi also is not the issue. If I was 7 houses down (yes, my boys can connect to our home WiFi 7 houses down) then maybe. But it does not matter which of the 3 APs in my home I connect to considering I can stream 1080 streams of video.
Yes, it happens with any channel I try.
Open the Activity Monitor on your Mac and then start your Plex Live TV stream. What does the CPU do?
@rodgerzeisler said:
@rsava said:
@rodgerzeisler said:
This could be a problem with poor wifi or not enough grunt on your Plex Media Server box to play/transcode the show. What OS are you using? Have you tried playing an SD channel, which would take less grunt to transcode?I am assuming you are replying to me.
Yeah, I am well aware of the requirements for transcoding.
I use a HDHR Extend and let it transcode before Plex gets hold of it.
I also have a 2012 Mac Mini with plenty of “grunt”.
My WiFi also is not the issue. If I was 7 houses down (yes, my boys can connect to our home WiFi 7 houses down) then maybe. But it does not matter which of the 3 APs in my home I connect to considering I can stream 1080 streams of video.
Yes, it happens with any channel I try.Open the Activity Monitor on your Mac and then start your Plex Live TV stream. What does the CPU do?
So I decided to do it once again so I can tell you the most accurate information (I have done this when I first tried LiveTV).
Try # >> SD or HD channel >>>> Result
- HD - PMS jumps to 14% CPU utilization, then the live stream crashes.
- HD - PMS jumps to 5-6% CPU utilization, the the live stream crashes.
- SD - PMS jumps to 44%, lowers to 14% then about 10 seconds later it says “Weak Signal” even though I have another TV using Channels on an ATV 4 on the same channel showing the showing perfectly. It then stops showing the weak signal but soon crashes.
- HD - PMS jumps to about 46% CPU utilization, then lowers to 5%. Stream plays for about 1 minute then crashes.
So, as you can see, my system can more than handle the task I am giving it. Even doing a full transcode (video and audio) my CPU peaks at about 28% then settles back down to around 2-4% with occasional spikes.
When I actually get an opportunity I will pass my logs on to the developers.
(Oh, and as an FYI this happens to me on all of the following devices - iPad 3, iPad Air2, iPhone 5, iPhone 6, and an iPhone 7S Plus.)
Sounds kinda buggy 
You mentioned that you have the Extend transcode. Have you tried changing the Extend to not transcode (raw MPEG2TS)? I don’t have an EXTEND, only the CONNECT that doesn’t transcode. Just trying to find out if it makes a difference.
The NAS is very capable of running 720p. Most of my content is in that format and all my devices work 100%. It will also run live TV with the HDHR channel plugin without trouble. The issue is with how Plex is doing it natively. It’s also not the wifi as signal is VERY strong. Speedtest max the ap on my phone at 70 meg. Brand new Open Mesh A40.
@rodgerzeisler said:
Sounds kinda buggyYou mentioned that you have the Extend transcode. Have you tried changing the Extend to not transcode (raw MPEG2TS)? I don’t have an EXTEND, only the CONNECT that doesn’t transcode. Just trying to find out if it makes a difference.
I did with the first two versions that did Live (I actually tried every transcode profile), have not tried it with the latest version. May try that in the next few days.
@DJ-BrianC said:
The NAS is very capable of running 720p. Most of my content is in that format and all my devices work 100%. It will also run live TV with the HDHR channel plugin without trouble. The issue is with how Plex is doing it natively. It’s also not the wifi as signal is VERY strong. Speedtest max the ap on my phone at 70 meg. Brand new Open Mesh A40.
Can you give some details on how it is failing?
I just tried to start an sd live tv. I got unable to evaluate play requests. The request timed out -1001 I also see weak signal a lot.
Thanks to @rodgerzeisler for the assist, my issue was iOS not being updated. I was on 10.0.2 and we discussed he was on the latest. Upgraded my iPad and Live works well.
Go figure.
Has an IOS version been specified for live tv? My device is as current as it can be. It doesn’t update anymore.
No, I was just posting in case others may have success in upgrading iOS.
Sorry you’re still having issues.
Logs would probably help, I don’t see where you have posted any.
Stop PMS, start it back up, recreate the issue, wait about 2 minutes and grab the logs. Post them here as an attachment.
@DJ-BrianC said:
Has an IOS version been specified for live tv? My device is as current as it can be. It doesn’t update anymore.
What device is it? What version is the OS?
