Is Plex ever going to fix this problem?

[nav937]

@shrtstck

You noted you did get playback errors around buffering, is the LG hooked up wired or wireless? Do you know the resolution of the video you are playing back? Have you tried adjusting the quality / playback settings in Plex on the TV to see if that improves playback? I point these out because, while logs are helpful and can show the whole story, it sounds bandwidth related.

OK cool, I just wondered if finally a Plex employee would take this seriously. But if you can help me, it would be cool too.

In fact, thanks to you I figured out that there is indeed something wrong with the streaming part. I keep getting the playback error related to excessive buffering, even when I only have sound stutter, so the video keeps playing.

My smart TV is connected directly to the router via LAN cable, so no WIFI. Keep in my mind, that I have no bandwidth problems since other apps like Netflix, Prime Video, Disney+ and YouTube work just fine.

So the problem must be with Plex, perhaps there is something wrong with my account? But that can’t be it, since I don’t have the problem on my laptop. I haven’t looked into adjusting playback quality, but full HD shouldn’t be a problem.