Hello,
I wrote here oh about 14 pages back and was told that the Alexa skill for Canada (which uses the SAME LANGUAGE) as the Americans was waiting to be approved by Amazon. Is this still the case? If so, perhaps your team should address it’s relationship with Amazon, in the same manner I have with you, at least four times now.
What is the delay? Why are you screwing over an entire userbase for what amounts to a checkmark on the skill after submission? Will this be another project Plex starts and abandons like the Kodi addon? I’ve already setup Echos for clients and outfitted them with licences. I also told them ‘This is the best media management software out there’ so are you going to come clean with your Canadian user base and give us an ETA, a REAL ETA? Not blame Amazon? Amazon has migrated most other home automation skills within the first week of the echos debut in Canada.
Is there a new team running Plex? It doesn’t seem like they give a damn anymore as I read thru the many posts in the PlexPass area. Perhaps it’s time to consider the competition? I’d like to think Plex won’t screw us, but at this point in time, it’s hard to have faith that there’s an ounce of truth to what’s being told to the users.
Can you not submit the US skill to the Canadian market, until you either write a proper skill for Canada or one of the other ‘features’ plex creates is abandoned and they focus on voice control again? It would shut us up rather effectively! 
I’m really not trying to be rude here, but lately it’s just a lot of smoke being blown up the backside. Amazon can and will enable skills when submitted. Is there a particular problem that has arisen? I remember the Alexa skill working perfect here in Canada before the geofence went up. If it really is a question of difficulty, please explain it to your users, so we do understand, I’m an IT guy, i’ll figure out any big words you throw out at us, if not my fellow IT friends will ‘dumb it down’ for me if needed.
Thanks Plex, you’re always on point (except lately).
Ray.
