Issue: NTP not working 9.9.12

Hi,

 

New Rasplex user running a clean 9.9.12 install on RevB Pi.  The default NTP servers are not working and I am not able to change to a working NTP server as the GUI will not allow me to scroll to the "Done" button on the NTP config page.  I've tried with my remote, with Android remote, and with keyboard and there is no key combination I can find to let me click "Done."

 

Logs are attached.

 

thanks,

Jerry

I am using a USB keyboard for this test, I changed the DNS name and hit enter.... This accepted the change and after reboot the time server is still set to the updated name.

Also, as a second thought, the pool of NTP servers is a DNS round robin... better question might be why would you change the NTP servers, if you can't reach them there might be a bigger problem like your firewall...   Only reason typically would be to use an internal one on your LAN.  Otherwise the default should work fine (unless your FW blocks them).

SSH in and try:

sudo ntpdate 0.pool.ntp.org

 

if it fails, check dns and access:

 

ping 0.pool.ntp.org

 

Also, I did not see your logs attached.