Rasplex Displays wrong time, won't connect to server

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1

Hello, have multiple rasplex devices pulling content from my plex server. All was well until we had a power outage, and the clocks got messed up on the rasplex devices (raspberry pi running rasplex 1.8.0).

  • Tried hard coding the time zone (no go)
  • Tried going in and manually changing the time in Busybox 1.25.1 (no go)

The date is stuck on 2017-02-27.

Happy to provide logs, and any other data needed. Thank you guys so much for your help. Love the product, and the community!

3

Hey thanks for your advice. Went and formatted the sd card, and downloaded and re-setup Rasplex again.

No Go… Same time issue with brand new install…

Set the timezone and everything. I even went as far as setting up an NTP pool, and nothing updated the time…

What else can I provide to help with the issue?

Thank you so much for looking into this.

5

seems like a network problem and your RPI cant connect to the internet

connect through ssh to your pi and try to ping the outside world to test the connection

6

Good point guys…

  • Network connection is good… Pinged google.com, no problems.
  • Downloaded the image again, same issue.
  • Set the language/region/timezone all that. Its still stuck on being over a year ago in February. So don’t think the timezone settings will fix that.

Have 3 of these rasplex devices running and all have the same issue… All have different SD cards. Would be disappointing, if a thunder storm is all it took to knock these things out… All are behind surge protectors.

Is there any way on plex server, to ignore the timestamp during the auth process. Or just allow anything to connect to it? I have tried manually setting up the plex server location, and no go as well.

Thanks for your help guys.

Chris

7

try this command to see if you can force the ntpd update manually

ntpd -p time.google.com

1 Like
8

Thanks man, gave it a shot… No go, but I really appreciate the help! Any other suggestions?

2018-08-23%2021_22_56-
2018-08-23 21_22_56-.png713Ă—507 24.8 KB

9

I still bet my money its a network problem, something its blocking NTP comunications because Im testing it on the same build as you.

I dont know how its your network setup but you need to open both ways comunications in your firewall on UDP port 123 or build a local NTP server inside your network and have all RPI point to them.

10

Hello Sir, you were correct. I was looking at the time based solely from busy box, not the rasplex UI…

Wouldn’t you know as soon as I ssh’d into the box and ran
ntpd -p time.google.com

That son of a gun connected…

So question… Any ideas on how I could get that to run automatically on boot?

Thank you again so much for your help. Was about to go out and buy a bunch of stuff I didn’t need. You rock man!

11

I think you can edit the NTP servers and add google if you want… that is the clean way
the dirty way its just to run it as a script as soon as it boots

Edit or create autostart.sh (default location at “/.config”) with

#!/bin/sh
(
sleep 10s;
ntpd -p time.google.com;
) &

and reboot

1 Like
12

Hey man, can’t thank you enough… Making the autostart.sh file in /storage/.config/* worked like a charm.

If you are in the Boston area, happy to buy you a beer.

For anyone else, follow the directions above, then run:
chmod +x /storage/.config/autostart.sh

1 Like
13

You are welcome, but I’m a little far away for the invitation

14

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