Issue - Playlist sharing - notifications not sent to users

[nousl]

Server Version#:1.43.1.10611
Player Version#:4.159.0

When Sharing playlist with users, they do not receive email notifications nor in player notifications

[BigWheel]

Do they have New Media Shared with you enabled in Notification settings in the mobile app. This should send a push notification to mobile when sharing a playlist

[nousl]

Yes they have all the library containing the media list in the playlist shared.

The account managing the server has a lifetime license, the users are free users.

I tried to share with 3 accounts directly by selecting the account, and also by email. None of the accounts have received a email or a notification (smart TVs, android TV and web player checked).

All accounts access the server locally-ish (LAN through S2S VPN)

[BigWheel]

There isn’t an email for new media access such as for playlist or other single items. Do they have this enabled? the notification will be a push to mobile. That one does not appear in other ways.