Issue: Subtitles not rendering on Android

Plex Players Mobile Devices
1

Server Version#: 4.141.0

Player Version#: 10.24.1.2319
Phones affected: All Samsung Galaxy phones are confirmed affected.

Steps to reproduce:
Play content with subtitles. Pause it. Press the home screen. Return to the app. Resume the content. The subtitles are selected but not rendering.

The only way to fix it is to force close plex and re-open it.
EDIT: I found an easier way to fix it. Play the offending content. Press the “X” in the upper right corner. Play the content again.

This issue has been bothering me for years across multiple Android phones and different Plex servers. Please have someone look into it. I am most definitively not the only one experiencing it.

2

Here are the logs:
com.plexapp.android 2024-12-24 22-24.log (4.9 MB)

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