I’ve been having a major bug and another bug when accessing Plex on my Android phone or Fire Cube, Fire Stick and computer. First, it takes 30-45secs to load the home screen. Second, any time I scroll to an item, if I am not active for more than 5 seconds, it will scroll me to the top of the first…

I haven’t turned down anyone. I just wanted clear consiste answers from Plex because I’ve been getting community help with no answers on this for a long time. My question about Plex push messages was solved recently, the rest are outlined here.

If Plex support doesn’t want to help, there are 2 other well known servers that don’t have issues. I pardon you for interrupting our conversation. Now leave and let the qualified people take over, please.

I don’t appreciate the combative way you are coming at me. Let’s try it again with legitimate questions before they transfer my account. I excuse nothing on your behavior and if that is the way members are talked to, it’s not productive. You are acting like I personally called a bug against you, …

You are also putting the display the lack of Plex support. Apparently, too big for their britches. I asked SUPPORT a legitimate question and it was not something you need to ring in on. I asked Plex support, I didn’t ask any members of the community.

With all due respect, you started the “combative” attitude. @BeattifulCadaver came in giving you perfectly reasonable advice. Whether you like it or not, the forums are the support for Plex. That means you are going to get help from other Plex users as well as forum moderators and sometimes some …

In all due respect, I didn’t ask your opinion. I asked Plex Support. If they decide not to answer, that will be something I need to think about

[image] abuttino: First, it takes 30-45secs to load the home screen. If this is when first opening the app after having not used it for some time, it could be that it is timing out trying to establish a connection to a server to which you have been granted access (but to which it cannot conne…

Thanks for your input, and I appreciate it. This needs to be answered by Plex. I really don’t understand why people felt their deal to chip in. Like I said, if Plex won’t take care of this, it’s easy to know what the next step is. Let’s run a campaign on Twitter?.. I just asked a very simple quest…

I’m glad that “Plex people” are there.

May I be of assistance ? Sorry for the delay. I had to address another issue. In reading your the OP, initial thought is a network / wifi speed problem . I think looking at the client/player logs would be helpful. In the future, given this is android based, opening the thread under the …

Issue with slow loading home screen

Plex Players

JaysPlex November 15, 2023, 3:25am 17

I don’t know if this is still accurate, but it seems like an important detail if its

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Issue with slow loading home screen

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