Server Version#: 1.25.2.5319
I’m running the latest version I’m able to get on my QNAP NAS. After the latest update I’m having problems with agents.
I’m using SRT2UTF agent to help me fixing subtitle encoding. Before when I added a movie, I would click in the detail Update Metadata and after a few moments, the magic would happen. But now, when I click Update metadata, the loader is there only for about 3 seconds and nothing really happens.
Please, could you advice?
Thanks a lot!
Keep in mind the current generation of Plex agents no longer support complementary agents (e.g. opensubtitles.org or I suppose SRT2UTF). Those might still show in the server-wide agent settings – however those only apply to the legacy agents listed in that section.
Thanks a lot. In other words, there is no chance to make it work again? Maybe some workaround? You know, this one agent is critical, as Plex still can not handle special characters for language.
I take it you mean it cannot handle certain non-UTF encodings; hence fixing the encoding had been working for you in the past using SRT2UTF.
Such tools also exist outside the context of Plex agents (Google search found a dozen online solutions / apps that’ll do that).
Never say never.
Though I have no knowledge of Plex’ future roadmap or plans to re-introduce such a feature.
And adding to @tom80H here
When using the new native agents from Plex, there’s no way to trigger the “old” python based framework, that SRT2UTF-8 is running under ( Disclamer: I’m the author )
As such, sadly you only option is to manually fix your subtitles, and I recommend Subtitle Edit
Such tools also exist outside the context of Plex agents (Google search found a dozen online solutions / apps that’ll do that).
@tom80H unfortunately all of these tools does not provide the same luxurious user experience, the agent did all the work for me
@dane22 any plans on building your amazing SRT2UTF-8 in some “new” way? I am your fan already 
Pls guys, is downgrading an option? Never did a downgrade of Plex, so I am not sure how complicated it is.
No plans at the moment, sorry
Understand, but If you will be bored during Christmas, start a Kickstarter campaign and I will be a first donator! 
LOL, and busy here: Home · WebTools-NG/WebTools-NG Wiki · GitHub
Nice job man!!!
As I am still thinking of it. You mentioned, that the plugin is Python based, do you think, you could modify the core of it, so instead of letting Plex to execute, I might schedule it as a job on my NAS and I could run it over my media library every day. What do you think?
It’s possible, but no time avail at the moment
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