iTunes Playlist fails to import

Plex Media Server NAS & Devices
1

Server Version#: v1.18.4.2171-ac2afe5f8 - Synology DS918+ x86_64 - build: linux-x86_64 synology
Player Version#: N/A

I am trying to import my iTunes playlist - which I succeeded in doing 3 years ago, but i had since deleted them

Relevant Server Log exerpt (pruning 40k similar lines):
Jan 06, 2020 13:26:28.202 [0x7f5cd5cd7700] WARN - Could not find path: /volume1/Music/MP3 New Archive/Volume 10 (sept13-dec14)/Switch 22 (2013)/101-kavinsky_ft_the_weeknd-odd_look-mnd.mp3 ... Jan 06, 2020 13:26:29.239 [0x7f5cd5cd7700] DEBUG - iTunes importer imported data for 0 of 48515 tracks.

Relevant iTunes XML:

<dict> ... <key>Comments</key><string>Volume 10 (sept13-dec14)</string> <key>Location</key><string>file:///volume1/Music/MP3 New Archive/Volume 10 (sept13-dec14)/Switch 22 (2013)/101-kavinsky_ft_the_weeknd-odd_look-mnd.mp3</string>

If i ssh into the machine and verify the existence of the folder/file:

**admin@synology** : **/** $ cd "/volume1/Music/MP3 New Archive/Volume 10 (sept13-dec14)/Switch 22 (2013)/"
**admin@synology** : **/volume1/Music/MP3 New Archive/Volume 10 (sept13-dec14)/Switch 22 (2013)** $ cat 101-kavinsky_ft_the_weeknd-odd_look-mnd.mp3 

ID3vTIT2 ......;

–> the file exists

The directory is succesfully imported and Plex can play the file. XML from the plex library:

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="27" librarySectionTitle="Music" librarySectionUUID="b59e96ba-6c0c-42db-8bdf-a37b8d3a47d3" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1576869286">

<Track ratingKey="454423" key="/library/metadata/454423" parentRatingKey="454422" grandparentRatingKey="449586" guid="plex://track/5d07e358403c64029071a70b" parentGuid="plex://album/5d07c7dd403c640290bb2caa" grandparentGuid="plex://artist/5d07bbfc403c6402904a5ec9" type="track" title="Odd Look" grandparentKey="/library/metadata/449586" parentKey="/library/metadata/454422" librarySectionTitle="Music" librarySectionID="27" librarySectionKey="/library/sections/27" grandparentTitle="Masters Of Hardcore 2005" parentTitle="Switch 22" originalTitle="Kavinsky Ft The Weeknd" summary="" index="1" parentIndex="1" thumb="/library/metadata/454422/thumb/1577279811" art="/library/metadata/449586/art/1577931688" parentThumb="/library/metadata/454422/thumb/1577279811" grandparentThumb="/library/metadata/449586/thumb/1577931688" grandparentArt="/library/metadata/449586/art/1577931688" duration="244950" addedAt="1577279778" updatedAt="1577319496">

<Media id="420597" duration="244950" bitrate="234" audioChannels="2" audioCodec="mp3" container="mp3">

<Part accessible="1" exists="1" id="425735" key="/library/parts/425735/1437476298/file.mp3" duration="244950" file="/volume1/Music/MP3 New Archive/Volume 10 (sept13-dec14)/Switch 22 (2013)/101-kavinsky_ft_the_weeknd-odd_look-mnd.mp3" size="7172543" container="mp3" deepAnalysisVersion="4" requiredBandwidths="235,235,235,235,235,235,235,235">

<Stream id="613698" streamType="2" selected="1" codec="mp3" index="0" channels="2" bitrate="234" albumGain="-11.78" albumPeak="1.000000" albumRange="7.254233" audioChannelLayout="stereo" gain="-11.78" loudness="-8.59" lra="3.16" peak="0.967682" requiredBandwidths="235,235,235,235,235,235,235,235" samplingRate="44100" displayTitle="Unknown (MP3 Stereo)"/>

</Part>

</Media>

<Extras size="0"> </Extras>

</Track>

</MediaContainer>

Any ideas?

5

bumping

6

Are you seeing anything in your logs or even getting an option to do the import manually? Imported iTunes playlists are not showing in UI

7

Can you please tag this as server-synology. As @ChuckPa will mention it’s quite involved to get this to work. Did this iTunes Library come from Windows or Mac?

8

I’m sorry but this is correctly classified right here where it is.

iTunes import is a Windows or a MacOS only feature.

For those wishing to perform the cross-platform import task,

Be Advised it is beyond the scope of normal operations as there is no iTunes for Linux. Synology’s iTunes server is closed and inaccessibly by Plex.

I have provided enough foundation for someone to continue as a Community Effort if so desired.

I will be available to provide limited Linux-level support for how to accomplish tasks on Linux or Synology systems but my involvement with this task must end as I have many other tasks which impact the entire community.

To comment on the work above; make certain permissions are correctly opened via the Shared Folders app in the Control Panel and that all files are in place prior to the import.

Thanks for understanding.

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