iTunes plugin imports data incomplete, only added date, no rating or play history

Plex Media Server
1

Server Version#: 1.24.5.5173
Player Version#: 4.69.1
Hi，I followed many posts on Internet to try to import my iTunes (now Music App) tracks metadata (rating, play history, import date) to Plex server on Synology DSM 7 (mainly refer to Import iTunes/Apple Music into Plex - alistairphillips.com). What I did:

  1. Export iTunes Library xml, and fix path in it if any;
  2. Enable iTunes plugin in Plex setting, point to the xml, restart server;
  3. Create music library and check “import from iTunes” in the “Add Library” dialog, start import process. Log shows itunes import complete.
  4. All the tracks are imported, but for the metadata ONLY the “date added” data is there. Rating, Play history are NOT there, which are the most important to me.

So I went to check the database file, and found out that in the com.plexapp.plugins.itunes.db ,
all the metadata are there,. But in metadata_item_settings table from com.plexapp.plugins.library.db , which I assume is where Plex keeps its media meta info, none of the itunes data are inserted. So I guess the plugin has correctly imported itunes metadata to the plugin DB, but Plex does not use the data to create the music library.

I tried reinstall, downgrade Plex, and limit my import to just several tracks, but still got the same result. And considering manipulate the DB manually, although not sure about the side effects.

It has been days and quite frustrating, any help will be greatly appreciated.

2

It’s been a long while since I’ve had to import my iTunes playlists as Plex has been a bit more stable, but in the previous 5 years of importing, I’ve never had my ratings or play history ever be imported. Just the songs in the order they were originally arranged in and that was bare minimum I needed at the time. I would suggest making separate playlists if you have 4 star or 5 star tracks so that way, once those playlists are imported, you at least know which ones need to be rated.

3

Thanks for the suggestion, but in my case, the playlists didn’t work either. The log shows all the playlist are imported, and I can enable the playlist item in sidebar, click plus sign, select “import from itunes” just doesn’t do anything :frowning:

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.