Yeah, that’s what it was after I removed my vote.
You know I don’t PMP but you guys got my vote anyway. There’s just no need for one particular recent outburst in this thread so I’m done with the whole subject.
Sorry but some people don’t help your cause.
I was thinking this too, when I read it. Straight, no frills. No spin. To the point. Don’t have to like it, but it’s honest.
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But…
So apparently we were both wrong. 
And surely Money Talks!
Not our money. They don’t want our money anymore, they want those big investor dollars.
I don’t mean this in a rude or dismissive way, but that’s not going to work. A small fraction would be willing to pay an extra fee, with the rest saying “why am I paying again? I already paid for a lifetime Plex Pass!”. Most would probably see a new fee as a reason to move to either a supported device, or a different software solution. The incoming funds would not support the engineering resources needed.
Man, this is an understatement. I get the frustration, but ouch.
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Just trying to come up with suggestions, options… Something!
I’m willing to help if the price is right, and if the price is right, Plex would likely be willing to continue… EDIT: In theory!
The point is, the status quo right now is we are loosing the product… So what would it take to NOT lose the product?
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Maybe, but does anyone have any other ideas beyond “I’m leaving Plex and going to Emby!”?
Surely there is some world in which something would work!
As I said, the status quo is we are currently loosing the product, so…
Anyways, that’s my idea for now - Make it a Premium product.
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I wish I bought a Nvidia Shield TV instead of a ‘Lifetime’ Plex Pass.
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If Plex sees a large enough user base moving to a different software solution, that’s a great way for them to know that they need to continue to support a retired product. (I’m not convinced there would be much effect TBH). The vote thing is unlikely to really force any change; heck, I’m not sure I’ve ever seen a vote that has forced a change beyond what was already in the long-term plans.
I’m kind of staying out of these threads a bit, because there’s an unstated ugly truth that may be in play: When the user base is small enough, sometimes there’s no good answer, and a product dies. Heck, look at all the kickstarters that have failed when they realized there was no larger market, and the finances just wouldn’t work. And they had far less data on the size of the market than Plex already has.
Maybe Plex will find an way to work this out, or at least update the player to the point that it’s good enough to cover. But there’s a legit possibility that you’re currently in the denial stage of grief.
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Be careful what you wish for.
I have owned one for close on to 3 years.
It’s finally seemingly trouble-free since Shield Experience 8.0
Not for me. It officially lost its HDMI spot on the receiver to the Roku this week. Too many problems.
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So give up then? Lay down and die then? I don’t think so…
Well you’re not doing a good job of that… You’re currently 3rd highest poster on this thread…
I’m not in denial, but I’m not prepared to simply lay down and die without speaking my mind and trying things out.
Anyways… Dinner is up… I’ve put my idea out there… It’s up ya’ll if you want to take it or leave it… Or come up with a better idea
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Yep. I backed out after the first few days and have just randomly commented a few times since. People needed to vent.
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Is there any reason why the TV interface and keyboard controls isn’t being added to the new player? I get a code rebase for whatever reason but I struggle to understand why keyboard controls are out of the question for this.
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So you’re saying there is no suitable replacement? This is getting worse and worse 
Kinda ironic the only reason I showed support for Plex with a ‘Lifetime’ plex pass is being removed. I really thought, at that time, it was a long time relation otherwise I wouldn’t have spend so much money. The most I’ve ever spend on software ever.
Thanks for this response, but what you don’t seem to understand is that no media streamer exists that can provide full quality playback of everything: 4K, HDR, bitstream of all HD audio formats, 3D, high bitrates, 10bit color, etc. Shield is close, but the 4K image sucks, it doesn’t support 3D, and it’s pricey for anyone that doesn’t own one. I’m watching on a 120" screen with 7.1 surround. Quality matters. An HTPC is the flagship of flagships, so it’s not at all surprising that the numbers are small. That doesn’t make supporting the best quality playback irrelevant for a media server company.
On another note, dropping an embedded player just as Raspberry Pi 4 hits the market is short-sighted indeed. It has support for all the above items (once the software catches up) for a fraction of the price and power usage of an HTPC.
I mean, I guess I’ll probably keep using a Kodi and PlexKodiConnect for now, but I’ll be testing alternatives. Why? Because of the attitude of Plex reps around here. Condescending, patronizing, always throwing numbers up to suggest that we don’t really know what we want. How do I know that you’ll still continue to support 3rd party solutions like PlexKodiConnect? How do I know you won’t make yet another move next month to strip away options and force everyone into your chosen streaming apps (where we’re pressured to subscribe to your partner content companies)?
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I wouldn’t go that far. Many have never had an issue with the Shield.
Mine does seem to have resolved mostly. (Though mine was far from an isolated case)
Yes his tone wasn’t great… But hes not wrong.
The Plex corporate attitude is old and we are tired of it.
Cool so take a risk with Emby and hope it doesn’t go down the same path.
Or head over to Jellyfin and never worry about “corporate attitude” again.
I appreciate that this is your intent. I have, however, had to deal with a lot of frustrating issues that were forced on me such as the Samsung app, Roku app, and the fact that you changed the base requirements of PMS and didn’t tell anyone they shouldn’t upgrade their software if they were on an older version of their distro. On the flip side I am still using OpenPHT/RasPlex without issues. I can see both sides of that argument.
I’ve been at PMS 1.14.1 since I had to roll back to it and I’m completely content with it and with still using RasPlex/OpenPHT. I have a couple instances where PMP is used and I’m content with the way things are. My fear, however, is that plex.tv integration is so extensive now that at any point I feel like something is going to break because you made a change on your servers. Your post makes me feel a little better but still doesn’t make me want to forever stay… it may change whether I take my time and pack up my belongings or if I decide I have to immediately evacuate.
Honestly, you have done more to explain to us whats going on than any other Plex employee or blog post has. I appreciate this. I still just wish I had the comfort of knowing that there wasn’t a chance that I’d wake up one day and everything is broke. I’m personally fine without new features/support for a while and I appreciate that it is your intent that everything should continue to work for a long time coming but not having the assurance is what my biggest fear is at the moment.
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