I'm fairly new to Plex so I hope this is the right place to ask this.
I'm having trouble getting my music collection metadata downloaded by automatically scanning my library. I start a full force refresh and it all looks like it's working fine, messages about scanning folders and downloading metadata appear and I see a tag icon make it's way down the list of artists but at the end of the force refresh I see all the library content but with no Artist or album information/images unless there is already embedded artwork in the folder.
If I select an artist and manually fix an incorrect match I see the artist appear in the search list, I select Last.fm from the auto match menu and everything downloads perfectly, artist bio, image, all their album artwork, everything so there's nothing wrong with the metadata retrieval.
As I have over 2,000 artists in my library I don't really want to have to do this for each one individually.
I have PMS 0.9.11.7 installed on an Ubuntu server.
Any help greatly appreciated.