Last.FM metadata agent works manually but not with scanner

I'm fairly new to Plex so I hope this is the right place to ask this.

 

I'm having trouble getting my music collection metadata downloaded by automatically scanning my library. I start a full force refresh and it all looks like it's working fine, messages about scanning folders and downloading metadata appear and I see a tag icon make it's way down the list of artists but at the end of the force refresh I see all the library content but with no Artist or album information/images unless there is already embedded artwork in the folder.

 

If I select an artist and manually fix an incorrect match I see the artist appear in the search list, I select Last.fm from the auto match menu and everything downloads perfectly, artist bio, image, all their album artwork, everything so there's nothing wrong with the metadata retrieval.

 

As I have over 2,000 artists in my library I don't really want to have to do this for each one individually.

 

I have PMS 0.9.11.7 installed on an Ubuntu server. 

 

Any help greatly appreciated.

 

Same problem here Using PMS 0.9.11.7 on windows 8.1 PC.

Have not yet tried manual fix

I see the same thing. Version 0.9.16.6 on Debian Linux.
When I create a music library there is no automatic matching with Last.fm metadata. Update or refresh does not trigger download of metadata either. Only when I manually use the match functionality I get Last.fm metadata. Usually, there is only one result when searching for a match, so automatic matching should work pretty well. But it doesn’t, what is happening?

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