Hardware transcoding was working pre update - no longer functioning in h265 media
Server Version#:1.21.1.3795
Player Version#:ios 14.2.1 / Plex 7.10.1
What information is showing in the “now playing” tile for that playback on the Plex server dashboard? Just checking if there’s a cause why Plex might not be able to apply hw-transcoding (e.g. if it needs to burn-in subtitles into the video stream in parallel):
With a p2200 it should hardware transcode if I’m not mistaken
There shouldn’t be subtitles turned on
Is he-transcoding enabled under Settings > [Server Name] > Transcoder?
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