Latest update breaks subtitle preferences

Hey, could you provide metadata XML for an affected file? This definitely isn’t intended behavior, and I’ll be happy to help get to the bottom of it.

More generally:

For those who are having issues with the “with foreign audio” setting, could you elaborate more on your use-cases? This change was made with this case in mind:

  • User has a substantial number of files with audio in both the content’s original language and the user’s native language.
  • User wants to view that content with original-language audio and their-language subtitles, rather than in their own language without subtitles.

I’d assumed that people would have their subtitle language set to their own native language, but maybe what we’re seeing here is bilingual users setting the subtitle language to something else, maybe because of better subtitle availability in their second language than their first?

Sorry to say that adding new prefs to this (even seemingly-simple flags like “native language = audio vs subtitles”) won’t be immediate; user-level prefs (vs server- or client-level ones) can be a lot more complex to build out than you might expect. However, I’m currently working on developing a new set of account-level language preferences for Plex, and I’d very much like to make sure they handle all of your use-cases, so please let me know exactly what you’d like to see here.

Currently I’m planning on providing support for each of the prefs to support multiple languages in priority order, and for the audio list to be able to contain “original” as a pseudo-language referring to whatever the native language of the media is (subject to metadata availability). However, given this thread, I’m not quite sure how those lists should interact with the “with foreign audio” setting, so please let me know what you need out of them!

I’m guessing that right now, people are using these settings in ways that we hadn’t expected as a sort of a workaround for the existing options not providing enough flexibility for you to be able to tell us what you really want, so hopefully with your feedback, the new prefs design can provide that flexibility and make the behavior and intent a lot clearer. Thanks in advance!

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