For shows that have foreign audio I have forced subtitles and Plex picks them up as such. However, I have my account audio settings set to always enable subtitles so I would like Plex to choose the normal subtitles over the forced ones if there is an option. Is there any way to accomplish this?
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Do you mean if the whole audio track is in a foreign language or only some dialog lines are foreign?
If you have a whole audio track with a foreign language, you must not mark the subtitle track with the āforcedā tag.
Only some dialog lines are foreign. Game of thrones for example.
That is correct then.
Do you have full/complete subtitles for the affected videos?
How are the settings in your account https://support.plex.tv/articles/204985278-account-audio-subtitle-language-settings/
and how many audio and subtitle streams are available in the affected videos and how are they tagged? (language and āforcedā flag)
Yes I do. I attached a couple screenshots. This episode in particular I removed and did the Plex dance to check but it still defaults to the forced subtitles.
I can replicate the behaviour. This must be a regression.
I will report this.
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I think Iām having this same issue, only my problem is kinda the reverse.
I have media files that are dual audio and dual subtitle (one forced, one complete subtitle).
I have my Plex account set to have subtitles always on, and preferred subtitle language to English. If I have a default audio language track set to another language, Plex is choosing the English Forced subs instead of Complete subs.
If I leave the āPreferred Audio Languageā unselected, Plex is choosing the correct track depending on which audio track I set (English Forced Subs for English audio, English Complete subs for non-English audio).
Sounds like the same issue, actually.
I already reported this faulty behaviour a few months ago in this topic: https://forums.plex.tv/t/non-forced-subtitles-not-default-anymore/
To make it short, this is my typical use-case for Movies:
Audio: ITA, ENG
SUBS: Forced ITA, Regular ITA, Regular ENG
My settings:
Preferred audio language: English
Preferred subtitle language: Italian
Subtitles behavious: Always enabled
The newer PMS versions would default as:
- Audio: ENG
- SUB: Forced ITA
This is NOT what I want, and I think Plex should default as:
- Audio: ENG
- SUB: Regular ITA
This is why I am stuck on version 1.16.3.1402, which is the last version that defaults with the correct behaviour.
I would LOVE to update, but this issue is annoying to say the least. Are there any updates on the subject? Thanks a lot.
I guess this issue is flying under the radar like every single time I brought it up. Does anyone have any info? @anon18523487 maybe?
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The issue is still open on our end. I donāt have any other update.
Thanks for the reply. I guess Iām still stuck on this version thenā¦ I wanted to try out some new features but I have to decide if itās worth to update.
Since Iāve now been forced to update my server, is it possible to at least consider this issue? āStill openā just means that no one is even looking into it. Itās really not that hard to figure out.
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Hey, itās Valentines Day. I just wanted to say how much I love that third-party tool PASTA. It saves me large amounts of annoyance I would otherwise experience since Plex continues to not address this bug.
But I can understand. Iām sure fixing this issue in six months is much more work than adding an entire video game emulator to the product. /s
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Yeah, Iām with you. I still donāt understand this lack of support.
Default subtitle management should be vastly improved and expanded.
Sorry, didnāt se the ping from back in November. I see that the issue is still open on our end.
However, when I test this, it seems to be working fine for me checking with Web right now.
My settings are English/English. Need to find other subtitle languages to test English/Italian like you have. Although Iām curious why you want Italian subtitles but with English audio.
When choosing my preferred audio language, web chooses the forced version.
Choosing a foreign language, it chooses the full version.
I think for your intended purpose itās working fine, the issue is probably my use-case (and I donāt think Iām alone). So there should probably be another option.
Iām italian, but I prefer to watch movies with the original audio, which for 99% of movies is English. I also like to watch with subtitles, because I might not understand sometimes. So thatās why I want ALL my movies to default to:
- English Audio
- FULL Italian subtitles, and not the forced ones
Thanks for taking the time, I hope some more options for default tracks are on the way.
P.S. you might find more details on my use-case in this previous comment:
Thanks. Yeah, your use-case is not typical. It would be better if you set your preferred audio to Italian or if you have Italian audio and prefer not to use it, select a language that you know you wonāt have. That way a video with an English audio track will be treated as foreign and will then select the full Italian subtitle.
Okay. Iām still seeing this issue here right now.
And then when I change it to English audioā¦
If I manually change just the subtitle track, it stays on that setting regardless of changing the audio track back and forth. Tested with the subs set to both forced and regular. But thatās only for that episode. If I move to the second episode of the series weāre back where I was with Japanese audio and English forced subs set, which is wrong.
@anon18523487: What server version are you on?
Thatās expected. If you manually pick a subtitle track then the automatic selection no longer happens.
What are your language settings?
