LG Smat TV with Plex not staying linked.

I have a family member who access’s my Plex library via an LG Smart TV (Don’t have the model number yet) via WAN. It would seem that every time he loads Plex it requires it to be relinked. So he sends me the 4 digit code and I relink it. He also has an Amazon Fire Stick and it never has this problem. I also have several Amazon Fire Sticks and a Amazon Fire Box via LAN also never has to be relinked. But for some reason the LG Smart TV loses its link. Any ideas where I should start troubleshooting? Thanks!

Other people are having the same problem. Plex doesn’t know why this is happening, which is why they’ve not addressed the people that have problems with it.

@exeterwayne said:
Other people are having the same problem. Plex doesn’t know why this is happening, which is why they’ve not addressed the people that have problems with it.

Thanks for this info. Is there an official thread that you could link me for this specific problem that is being discussed? I couldn’t find it in search.

@JDubbedN said:
Thanks for this info. Is there an official thread that you could link me for this specific problem that is being discussed? I couldn’t find it in search.

Not offical as such, but other affected users (and it’s in the right forum section, so developers are more likely to notice):
https://forums.plex.tv/discussion/271815/lg-plex-app-asking-for-sign-in-every-time

Thank you!