LG TV Not showing Plex online content

Plex Players Smart TVs
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Server Version#: 4.22.3 Synology DS218+
Player Version#: TV VERSION CLICK TO SEE

I seem to have correct supported TV OS and Plex app and can see my NAS added movies from my personal library however, when I go to see the Plex provided online streaming content I get an error stating library is empty. See Error Here

The LG app does show me the web shows and news and those play.

I also have a Roku, a Roku TV and a Vizio that I can see all the online streaming Plex content and play it as well as my own personal added NAS media.

I have no Idea why the LG TV plex app will not show the Plex online content… anyone ever encounter this before?

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This may explain the issue.

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Thank you, I have tried all that and just checked the settings and still cannot see any of the Plex online movies.

I even uninstalled the LG TV Plex app and re-installed a few times a week or two ago and that didn’t fix it either.

TV Model is: LG 75SK8070PUA

All my other devices/TV’s see them and can play no problem.

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Not working on LG TVs for some reason. News works, but no other content.

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Looks like I’m another person with the same issue :frowning:

I checked my authorized devices but I do not see my LG TV there. It’s darn weird, I sign in on the app and can play all my movies from my NAS on the LG TV through the APP. It sees them and shows them all.

I signed out and then re-did the link with the TV device and my account and now I can go under one of my managed users in the app and see the online movies. Online movies now show for all my managed users but if I sign in as myself (owner/admin) I cannot see the online movies.

I think maybe it has to do with the Plex server app on my NAS. If I go to users and sharing I can click on any of the users and then see 3 headings atop the page: Profile, shared libraries and Restrictions. If I click on myself (owner/admin) I do not get those headings… Maybe it’s a permissions bug???

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