Lifetime PLEX Pass Problems

While trying to add a label, I was informed that I require to have a PLEX Pass.
I have a lifetime PLEX Pass since 2021-05-28.

Why do I have so many problems/ I never had these problems until you require a PLEX Pass.

You need more qualified people to implement these changes.

It’s not very constructive being rude about the devs when we don’t know what the problem is. Can you please provide more details so we can help?

Eg:

What exactly were you trying to do?

Which version of the server are you on?

Etc.

Could easily flip this on you. Ive been using Plex for years and never had issues, Without logs and details it nearly impossible to troubleshoot.