Live TV Error

[wedenj]

Server Version#: v1.16.3.1402-22929c8a2
Player Version#:

I just set up an HDHomeRun Quatro tuner and am able to watch channels using the HDHomeRun app. However, I am unable to get Plex to work. The guide is up and running but when I try to watch live tv it throws an error. I’ve attached the server logs. Any help would be greatly appreciated!

Looking through the logs I see the following error. Does this shed any light on my issue?
C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist

Update: The errors coming back are inconsistent (I removed the original error code from the description). I have gotten all of the following errors when trying to watch live tv.

• s1001 (Network)
• s7000 (Player)
• Could Not tune channel (No activity)
• This live TV session has ended

Update 2: I think I have it figured out. I am using StableBit DrivePool to pool all my drives into one. I had the transcode folder set up on the pooled drive and once I moved it off to a physical dive live tv started working.

Plex Media Server Logs_2019-07-18_09-32-53.zip (44.9 KB)

[josh30631]

How do you change the location of the transcode folder? I have this same issue every single time I attempt to upgrade my plex server or if and when the hosting PC restarts due to power outage of restarts needed for upgrades. To fix the issue I have uninstall plex, and delete all of its programs files. Then reinstall with the latest version and re-configure from start. Major pain in the …

[wedenj]

1. Log in as an admin
2. Click on the Transcoder menu on the left
3. Make sure you are showing advanced settings
4. Set the “Transcoder temporary directory” to a new location
5. Save changes

[Mike-E]

Awesome. In our case, we have Plex and all its goodies on an external drive. Setting the Transcoder Temp directory worked for us, too. Thank you for your guidance!

[Mike-E]

Durp, celebrated too quickly. Still happens but now it seems like it takes a little longer. Essentially experiencing a circle of doom on a live college game after it plays for a few minutes. Will search further.