Server Version#: 4.147.1
Player Version#: 1.110.0.351-4e48eb83
I have a library set to use the “Plex TV Series” scanner and “Plex Personal Media” agent. Everything seems to be working okay EXCEPT, that the local assets metadata (such as title, poster, etc.) don’t take effect until:
I go to the episode in question
Click on edit
Immediately the poster and title are updated, I simply cancel out of the edit menu
Anyone know why this is? Why doesn’t this load the poster/title when I initially add the items to the library or when I do ‘refresh all metadata’ on the library? It clearly knows they are there/can read them.
Did another test after someone on Reddit did the same.
I did steps 5-9 and then let it sit all night. The metadata data never updated when I came back to check in the morning.
Then, instead of editing the episode to get it to update, I simply clicked on the episode and immediately it updated. So it forces the update either via the edit screen or just going into the episode screen. Definitely seems like a bug to me.
Sorry for late reply. does seem to be a server bug not a configuration problem. I was able to reproduce just by adding a image file to an existing episode.
Excellent! Glad to hear it’s reproducible even on your side. So, assuming that this has been added to a story somewhere and is on the roadmap for a fix?
I see the same behavior with embedded metadata, but only in a TV Show type library. The “Other Video” type library updates the metadata automatically. Server Version 1.42.2.10156
Embedded metadata has been troublesome for many years for me, it frequently vanishes and never refreshes itself, I have to manually do it for every episode every few months.
I just checked on some of the shows with local embedded metadata, I discovered I can only get the image to show if I follow the procedure listed above, it will not show with a refresh metadata like it used to. Would be nice if this many-years old issue could be solved.
I noticed recently that a file added was displaying correctly without me having done anything (clicking edit or opening the episode). I wasn’t sure if it just took a while or what? So, to replicate, I did the following.
Deleted the file and artwork
Rescanned the library
Emptied trash
Cleared bundles
Restored the file and artwork
Rescanned the library
Started a stop watch
At about the 4 minute 50 second mark, the artwork/metadata was updated correctly without any further action from me. However, I did close the browser and reopened it just before that (maybe the 4 minute 45 second mark). So, not sure if the browser being closed and opened helped?
To confirm the above, I repeated the process above but as soon as I did #7, I closed my browser. I kept opening/closing it and checking every 10 seconds or so. Again, around the 4 minute 40 second mark, it updated the metadata correctly without me going into the episode or edit screens.
Interesting…
Wanted to get a 3rd data point so I repeated the steps once more but this time stayed in the season screen (didn’t close browser) and just waited. Sure enough, 4 minutes and 57’ish seconds in, the metadata updated.
Good news: Metadata is updating and working.
Bad news: IMO, it’s taking too long.
Why isn’t this happening pretty much within 10-15 seconds of the file being added? Why is it waiting nearly 5 minutes? That’s the new problem statement.
TV Shows
TV Show - S1968E16 - Title.jpg