Locked out of account due to forgetting password

I know my username and my email address but forgotten my password

Tried to reset password but never get reset link please help

Do you have hotmail? they are really aggressive at calling things spam. Check there are no Rules set up to move plex emails to trash or spam folders. ( which can make them auto delete)

I have my own 365 tenancy and my emails are set up on there so I can see if any emails get flagged or quarantined

I have created this account just so I can ask the question

Do you need my actual account

If you have Plex Pass on your real account then you should contact billing who can verify and help you out. https://www.plex.tv/contact/?option=plex-pass-billing

Sent request will hope for a response

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