Server Version#:1.22.3.4392
WD OS5 / Current Firmware
I restored my PMS from an old PR4100 to a new PR4100. I followed the instructions in Move Media Content to a New Location | Plex Support for Upgrading a Hard Drive. Kept the same hard drive name. Folders and files were copied from previous drive to new drive with everything under Public, exacltly as it was in old drive. When I started the Plex server and selected Configure, I got the following.
Continuing from there I was able to connect with my email address, but apparently none of my existing libraries were recognized.
It appears that I have to add my libraries, effectively starting over. Is there something simple that I’ve overlooked? The only thing that will take a lot of time will be to reconstruct my music library. Everything else Plex should sort out…
I was hoping for a more automatic and failsafe process.
You followed the procedure to move your media… you didn’t actually move/migrate any of your libraries.
Use the procedure to move your media if you e.g. migrate some of your content/media to a different drive while keeping the actual server untouched and in place.
When I look at my new PR4100 on my WIN10 laptop using Explorer under Network, it only shows Public and TimeMachineBackup. After WD went to their new OS5, I no longer have access to their WebViewer and don’t have direct access to everything on the PR4100. I know this is specific to WD, but can you point me to a way to have access to the destination area of the PR4100? I’ve seen complaints about this in WD’s forum, but no solutions…
I talked to WD support and for those that have upgraded to their OS5, set up Cloud Access in your My Cloud web interface to access your data. This replaces their previous WebViewer. After that, it was their guess to configure enough of Plex so that the PLEX file structure is created. Then you may have a destination for the PMS data to go to.
Log in your NAS, go to Settings → Network → Network Services → SSH. Enable it and Configure a password.
Go to Apps → Plex Media Server and STOP it
You’re gonna ssh to your NAS with the user sshd (not admin) and your admin password.
Your Plex data should be moved to: /mnt/HD/HD_a2/Nas_Prog/plex_conf/Plex Media Server/
Thanks for the reply. The first paragraph was no problem. I enabled SSH and created a new password for login of sshd.
I assumed next, that I was to put the ip address for the NAS in Chrome and use sshd and the newly created password to log in. It apparently only wants to see the admin username and I can only connect using admin and the admin password. Perhaps you think I know more than I do as far as ‘ssh to your NAS’. Am I mis-guessing your instructions? Also, when I eventually connect, will I be using a GUI interface to copy the folders and hopefully not have to use command line syntax? That would be dangerous for me…
Unfortunately ssh is a command line interface .
If you don’t feel comfortable with it, it’s ok.
Plan B:
Alternatively you can install WinSCP on your computer, which is kinda graphical interface for SSH.
Once installed try to login using sshd user and choose the protocol SFTP.
I’m not positive if it will work, because of WD restrictions.
If it doesn’t work, unfortunately the only way to get those files moved to the right location is through ssh.
Thanks for a Plan B. If I do by chance feel a little adventurous, how do you even access the PR4100 to see the command line? If it’s as straight forward as this example, I may take a swing at it:
cp -r -p source_dir target_dir
.