Lot's of Issues with LiveTV

General Discussions Plex Features
1

Hi,

I like the LiveTV option, but there are a number of issues … teething troubles I guess.

  1. LiveTV occasionally crashes server while changing channels.
  2. SD content does not play full screen, just a box in center of screen on some content, otherwise black bars on sides.
  3. Finding what is playing in the guide is terrible, you can only see the next program and current airings, why can’t you have a guide table like plex plugin for Kodi?
  4. If you go to “On right now” and play a show, when you exit that show an hour or so later, when you go back to “On right now” the guide has not updated to reflect the passing of time. You have to exit up one level, then go back to “On right now” for the guide to refresh … yuk.
  5. Guide data is missing from some channels. All visible in Kodi/Plex plugin.
  6. You can’t record a show while you are playing it, you have to stop it first.
  7. A lot of the icons are missing artwork because the shows are local (NZ) … looks terrible with just a whole lot of black boxes.
  8. Not all the channels are there. The HDHomeRun setup shows 22 channels, however, only 18 are shown in the “On right now” menu.
  9. As mentioned in my other thread, recordings work, and show icon, but are unplayable. I can play them in Kodi/Plex though.

… and there is probably a number of issues I missed. Appreciate feedback on some of these, especially item 2.

Cheers,
B.

PS: Please check sig below for setup.

2

Would appreciate some Plex Guru taking a few seconds to respond to my Plex “testing”

3

Number 4 really bugs me at the moment, I hope that’s resolved too.
I know a lot of the other things regarding recording/watching are in the works and I think someone from plex said they were a couple of months away.

4

Seems such a shame they have “Released” something that is this half-baked …

I only use PlexDVR to setup recordings now, I do all my watching in Kodi/Plex as it’s just that much better, especially since I can only play my recordings there …

5

@ebike said:
Seems such a shame they have “Released” something that is this half-baked …

I only use PlexDVR to setup recordings now, I do all my watching in Kodi/Plex as it’s just that much better, especially since I can only play my recordings there …

It’s almost as if it should still be in beta, right?

6

@djumv said:
It’s almost as if it should still be in beta, right?

I see what you did there.

7

For #2, It is probably a 480i 4:3 channel with downscale 16:9 content. The broadcaster decided to do letterbox downscale. It’s a broadcaster decision. The only thing you can do is to do a zoom on your tv. It’s not a plex issue.

I setup plexDvr on my nvidia shield. I have a lot of the issues you have described in live tv. Also a lot of issues recordings. I can’t trust this dvr.

8

I am currently seeing issues with live tv playback where it stutters/freezes every 15-20 seconds on a channel. These channels playback fine on my tv and tivo. Not sure if it is plex of the TabloTuner

9

@rouq said:
For #2, It is probably a 480i 4:3 channel with downscale 16:9 content. The broadcaster decided to do letterbox downscale. It’s a broadcaster decision. The only thing you can do is to do a zoom on your tv. It’s not a plex issue.

I setup plexDvr on my nvidia shield. I have a lot of the issues you have described in live tv. Also a lot of issues recordings. I can’t trust this dvr.

Well, broadcaster decision or not, plex should scale it fullscreen, other clients like Kodi and Emby do it just fine.

On that note LiveTV support in Emby is way superior to Plex … so I probably will jump ship. They have support for TvHeadend too, everything just works … anyone want to buy a lifetime membership to Plex … going once, going twice :slight_smile:

10

@djumv said:

@ebike said:
Seems such a shame they have “Released” something that is this half-baked …

I only use PlexDVR to setup recordings now, I do all my watching in Kodi/Plex as it’s just that much better, especially since I can only play my recordings there …

It’s almost as if it should still be in beta, right?

So don’t release Beta’s … do your own testing, don’t make the “Customer” do the testing, that is Microsoft mentality …
We expect more for our Lifetime membership …

11

Well, broadcaster decision or not, plex should scale it fullscreen, other clients like Kodi and Emby do it just fine.

Ew, just no. It should be optional for the viewer via the Plex client like most TV’s.

12

yes, that would be good, except there is no option!

13

@ebike said:

@djumv said:

@ebike said:
Seems such a shame they have “Released” something that is this half-baked …

I only use PlexDVR to setup recordings now, I do all my watching in Kodi/Plex as it’s just that much better, especially since I can only play my recordings there …

It’s almost as if it should still be in beta, right?

So don’t release Beta’s … do your own testing, don’t make the “Customer” do the testing, that is Microsoft mentality …
We expect more for our Lifetime membership …

I’m going to preface this with letting you know that I don’t work for Plex or have any affiliation with them. I’m just a user like you that also works as a product development director for a major technology company (think somewhere in the top 50 of the fortune 100). Luckily, my product is really only sold to professionals, so I don’t have to deal with the end users the way that the guys at Plex do.

But I sure as hell empathize with them.

Open betas and public betas are the mentality of every major operating system and software provider. Also, who made you test this functionality? I don’t recall agreeing to be forced to do testing. Is elan holding you hostage? Blink twice upside down if you need me to call the police to come free you.

The true Microsoft mentality is to release a buggy new operating system 5 weeks late, with the RTM tag, with cost. Even so, Microsoft usually makes the product stable and complete after the first service pack, or cumulative update, well before the end of life/end of support date. If I recall correctly, this additional feature of DVR was announced as beta, and remains in beta.

The point of a beta is to introduce a new feature or functionality to multiple scenarios, environments, and configurations that you may not have the capability of replicating. Without beta testing, you would have a very specific hardware, operating system, and software configuration that would be supported, and anything else would be unsupported. It would delay the feature being available by several years, and your lifetime membership would be dropped in favor of a monthly subscription. An expensive one at that.

That’s why I keep poking my head in on the posts where guys like you list bugs (as you should!), and then proceed to ruin your credibility and good standing with demands, threats, insults, and generally douchey behavior towards the development team.

What could you possibly hope to gain by the editorial comments you made? Why not just list the bugs and say “if you guys get a chance, please take a look and let me know of any further troubleshooting I can do. Thanks!”? If you’re displeased, why not send an email to support and say “sorry guys, I just can’t keep waiting without results, I’m going to go use another product”, and then move on?

I’m not saying Plex is completely innocent or perfect. They certainly have some tendencies to appear to abandon feature development once the next new thing comes along, but that’s a different discussion. But I don’t think they deserve to be treated the way some folks keep treating them.

Tldr: why not try being nice? Or at the very least, direct the anger to someone that can do something about it?